Manager Learning Center Details

Location:

Miami, FL, United States
Job

• Manages the Hub Learning Center facility and is responsible for its daily operations.
• Aligns with key stakeholders and owns fulfilment of the core technical education in, NI, EI, MOD, and FQE business lines, including all group required programs.
• Oversees the instructors, programs, efficiency, quality, and impact of his/her operating unit.
• Is responsible for managing the facility operating budget and forecasting future needs.
• Is a brand ambassador and facilitates internal and external client engagement.

• Oversees the Hub Learning Center physical facility and all learning activities.
• Manages all staff and matrix employees, including temporarily assigned or third party personnel.
• Plans and oversees all maintenance and improvements to the site.
• Ensures continuous health and safety protocols for all occupants.
• Stewards the effective professional relationship with the adjacent district office and personnel.

• Develops and drives technical program schedules and manages initiative deadlines.
• Oversees learning production, KPI reporting, and communication with key stakeholders.
• Manages all instructor and student activities to ensure program impact and quality.
• Owns all program feedback management and relative incorporation into production systems.
• Prepares and provides regular facility and program updates including deliverable notifications.

• Ensures learning fulfilment quality and drives adherence to department standards.
• Continuously evaluates education results and collaborates on solutions advancement.
• Collaborates with internal and external customers and evaluates education needs.
• Engages new products integration and supports respective launch strategies.
• Actively explores, presents, and proposes integration of new learning methods and solutions.

• Builds, manages, and forecasts the facility operating budget in guidance alignment.
• Oversees and approves all physical site expenditures within authority limits.
• Manages reporting employee’s payroll, expenses, and operating costs to budget.
• Planned and manages production and consumable materials through supply chain channels.
• Forecasts operating costs and demonstrates achievement gains through regular reporting.

• Fully understands and continuously represents Schindler and the Technical Learning brand.
• Leads and facilitates internal and external personnel through site tours and promotional activities.
• Interfaces with key stakeholders and internal customers to maintain active alignment.
• Engages with global partners and establishes working relationships with international colleagues.
• Oversees and manages the production and end user experience all staff/trainers will deploy.

• Bachelor's degree in Business or direct industry experience (5 years minimum).
• Previous supervisor or operational manager required.
• Fluency in Spanish language preferred.
• Proficient knowledge of vertical transportation industry and ability to convey, cultivate, foster, and grow an immersive learning environment.
• Hands‑on experience in personnel, P&L, and site management, as well as customer relations, negotiation, and working with internal groups and external clients.
• Skilled in leadership situations and communication through a full range of available analytics. S/he must organize clear, concise, and confident arguments in both informative and decision‑making scenarios. Must have excellent written and oral communication capabilities.
• Prior experience in managing and delivering adult learning programs.
• Capable and adept at recognizing, respecting a promoting a diverse and inclusive workplace. Through direct actions and teamwork, s/he must respect and conduct him/herself in an inclusive manor, incorporating same in workplace actions, solutions, and strategies.

• Fully vested 401(k) match, up to 7% of total eligible compensation.
• Competitive medical, dental and vision plans – effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 company observed holidays.
• Tuition reimbursement – eligible after 6…