Manager, Transport Workforce & Training, FIFA World Cup

Manager, Transport Workforce & Training, FIFA World Cup 2026

Department: Tournament and Venue Operations

Employment Type: Fixed Term - Full Time

Location: Miami

Reporting To: Transport Project Management Manager

At FIFA
26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries:
Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

The Manager, Transport Workforce & Training will oversee and be accountable for the comprehensive planning, execution, and delivery of Transport Workforce and Training of transport staff. Reporting to the Senior Manager, Transport Project Management, this role will lead the coordination of multiple sub-projects, ensuring timely delivery, budget adherence, and stakeholder satisfaction. The Manager will play a pivotal role in managing cross‑functional teams, aligning project goals with FIFA’s transport strategy, and delivering world‑class transport solutions.

The main responsibilities and oversights of the Manager, Transport Project Management for the FIFA World Cup 26™ include:

• Assist the Senior Manager in leading the end‑to‑end workforce management for transport‑related initiatives, from initial planning through final execution.
• Develop and manage transportation workforce & training plans, resource allocations, budgets, timelines, and reporting systems to ensure project goals are achieved.
• Oversee the implementation of transport workforce and training plans, ensuring they meet FIFA’s operational standards and event requirements.

• Support the Senior Manager in managing relationships with internal (cross‑functional teams, senior leadership) and external (suppliers, public authorities, volunteers) stakeholders.
• Act as a primary point of contact for Transport Workforce and Training for stakeholders, fostering collaboration to ensure successful execution of transport solutions.
• Facilitate cross‑departmental coordination to streamline communication and issue resolution.

• Prepare and manage workforce headcount and budgets, including forecasting, monitoring expenditures, and aligning financial objectives with organizational goals.
• Analyze and anticipate future project costs and provide strategic recommendations to the Senior Manager for optimizing resources and minimizing cost overruns.

• Lead the workforce accreditation process, including supplier management, to ensure qualified personnel are deployed effectively.
• Oversee the planning and management of the Transport Operations Center, ensuring operational efficiency during the event.
• Coordinate the engagement and deployment of volunteers, ensuring they are aligned with overall transport strategies and operational goals.

• Proactively identify potential risks in transport operations, developing contingency plans to address potential issues.
• Resolve operational challenges swiftly, minimizing disruption to transport services and ensuring continuity during event periods.

• Manage the TPT and SharePoint pages, ensuring they are consistently updated and organized with relevant documentation and resources.
• Prepare detailed reports, presentations, and knowledge‑transfer documents to capture best practices and lessons learned for future events.
• Maintain a well‑organized library of operating plans and key documentation for easy access and future reference, ensuring legacy planning is supported.

• Lead, mentor, and develop transport project staff to ensure they are well‑prepared to meet project demands.
• Organise and oversee staff training sessions, ensuring all team members…