General Manager - Curaçao , CUR Airport

General Manager - Curaçao Island, CUR Airport

General Manager at Menzies Aviation LATAM.

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have grown to become a critical partner in the global aviation industry, delivering time‑critical logistics services at over 300 locations in 65 countries across 6 continents.

Reporting to the VP of Curaçao, the job holder is responsible for the business interests, financial performance, and operations of Curaçao.

The customer base consists of multiple narrow‑body and wide‑body airlines, with a wide variety and complexity of operations and product offerings. The principal services provided will be ground handling. The role requires a proven leader with strong operational, financial and business understanding.

• Implement Menzies Aviation Policies and Procedures as laid down in the Five Star Audit of Management.
• Formulate Local Operating Procedures in areas the Menzies Manuals do not apply.
• Ensure that Local Operating Procedures defined in the LOPM, and the SQM are carried out.
• Ensure service delivery to customer airlines in accordance with airline contracts and within the agreed budget level.
• Ensure safety and security procedures adhere to the Menzies Health & Safety Policy Manual and international aviation standards.
• Monitor performance and take action to correct any shortfalls.
• Liaise with airline station managers, airport operations management, handling agents, customs, immigration, security officials, union officials, and other airport stakeholders.
• Provide reports as required and service delivery measurements.
• Provide leadership to the management team and develop their skills.
• Negotiate contracts with airlines and staff agreements with officials.
• Work shifts as required by the business.
• Develop, implement, and maintain the station quality control system.
• With the VP of Safety, Security, and Training, develop and implement the station Emergency Response Plan.
• Report any significant deficiency in our products, materials, and documents.
• Suggest improvements to working practices, especially those related to safety and security.

• Substantial general management experience.
• Extensive experience and knowledge of aviation services, ideally including ramp, freight, and passenger handling.
• Financially and commercially astute with extensive experience and a strong grasp of financial practices, including P&L responsibility.
• Excellent leadership and people‑management skills.
• Strong communication skills and experience liaising with senior airline, airport, and other stakeholder personnel.
• Fully conversant with international airline ramp handling procedures, international aviation safety, and security procedures.
• Able to work with a multi‑national workforce and adapt to the local conditions of the station.
• Good knowledge of ramp GSE.
• Good working knowledge of the IATA Standard Ground Handling Agreement.
• Aptitude to develop the management team, provide succession planning, and re‑engineer business processes as demanded by changes in the business.
• All applicants must possess a US Passport or a US Resident Card. Netherlands passport, Curaçao residency or employment authorization are preferred.

In‑depth understanding of concepts and procedures within own subject area and basic knowledge of these elements in others.

In‑depth understanding of how the station integrates within the business and basic commercial awareness.

Management responsibility for multiple teams.

Uses judgement based on the analysis of information.

Full responsibility for delivery of end results, and contribution to planning, finances/budget, and formulation of policies.

Primarily at station level.

Developed communication and diplomacy skills and an ability to persuade and influence.

Director

Full‑time

Management and Manufacturing

Airlines and Aviation