Underwriter Assistant

Overview

Job Description
The Hiscox Miami office is growing fast and is a high volume and fast-paced environment where team members take a hands-on approach in delivering year on year success. The ethos of the office is one which encourages challenging convention, rewarding individual initiative and pulling together to deliver success.

Job Type
Permanent

Hiscox Miami is currently searching for a diligent Underwriter Assistant to primarily support the growth and development of the Fine Arts, Product Recall, Terrorism and Kidnap and Ransom portfolios. This is an opportunity for someone who has pride in their work and can handle detail. It is also an appointment where there will be plenty of opportunity to improve knowledge and skills in a highly respected insurance company.

You will be expected to meet agreed to service standards and key performance objectives.

• Handle the processing of policies, including data entry, policy issuance, endorsements, cancellations, ensuring accuracy and compliance with regulatory requirements.
• Prepare, review and organize documents, contracts, and reports related to policy and claims ensuring completeness and accuracy.
• Collaborate effectively with internal stakeholders, including underwriters, claims adjusters, and other departments to facilitate the exchange of information and ensure coordinated efforts.
• Work within a plan of key performance indicators and meet headline targets of service for facultative reinsurance brokers in Miami, as well as in Latin America. This will mainly focus on Fine Arts, Product Recall, Kidnap and Ransom, and Terrorism products.
• Assist with the set-up of new classes of business as opportunities arise.
• Maintain and develop existing relationships with regional brokers and contacts.
• Maintain and exceed all Service Level Agreements as directed.
• Maintain compliance with adopted rules, working procedures and other forms of best practice.
• Maintain excellent service standards.
• Work on other projects, as assigned.

• 1-3 years of experience in a corporate setting; preferably in a critically thinking support role; (re) insurance experience is ideal.
• Must be proficient in Spanish and English, Portuguese would be a plus.
• High levels of organization skills.
• Strong organizational, numerical and analytical skills.
• Ability to effectively interact with all levels of internal and external customers, including brokers.
• High levels of integrity, courage and desire to go the extra mile in the pursuit of team success.
• Be able to adhere to the appropriate regulatory requirements.
• Strong skills in Microsoft Office (Excel, Word, PowerPoint, Outlook) and Internet applications.

As an international specialist insurer, we are far removed from the world of mass market insurance products. We focus on key areas of expertise and strength, underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting and seek talented people who share our values.

Hiscox encourages creative thinking, challenging the status quo and looking for solutions.

You can follow Hiscox on Linked In, Glassdoor and Instagram (@Hiscox Insurance).

Hiscox Crisis Management has helped thousands of clients from the largest global corporations to small businesses and families. We cover individuals and companies against a wide range of security threats, working in partnership with Control Risks, the leading global risk consultancy. The work requires adherence to privacy and information protection rules. If you’re unfortunate enough to have to make a claim, we’ll look for reasons to pay it quickly rather than excuses to delay.

• 401(k) with competitive company matching
• Comprehensive health insurance, vision, dental and FSA plans
• Company paid group term life, short-term disability and long-term disability coverage
• Paid time off: 24 days + 2 company days, 10 holidays + 1 floating holiday, ability to purchase up to 5 PTO days
• Paid parental leave
• 4-week paid sabbatical after every 5 years of service
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fitness program
• Company paid Headspace subscription for mental health and wellbeing
• Recognition as a 2024 Gold level recipient of Cigna’s Healthy Workforce Designation
• Dynamic, creative and values-driven culture
• Modern and open office spaces, complimentary drinks
• Volunteerism, social responsibility, and community involvement, including matching charitable donations

$60,000-$75,000

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Please note that this position is hybrid and requires two (2) days in our office weekly.