Software Development Engineering Manager, Test

** It Starts Here:*
* Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible.  This is more than a strategic shift.  It's a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities  
** We Want to Talk to You!*
* ** The Difference You Make:*
* ***** This is a hybrid role located in the Coconut Grove area of Miami****
* The Software Development Engineering Manager in Test (SDET Manager) leads a QA/SDET team and provides hands-on technical and testing leadership across assigned projects and platforms. This role is responsible for establishing and maturing testing capabilities, ensuring delivery of high-quality applications through automation, functional and non-functional testing, and close collaboration with engineering, product, and architecture teams.

The Manager oversees test planning, execution, automation strategy, defect management, and adherence to QA standards. They participate throughout the SDLC - from requirements to deployment - ensuring testability, accelerating releases, and supporting a strong automation-first quality culture.

** Testing & Automation Leadership*
* + Develop, maintain, and guide the team in building automated test scripts, frameworks, and tools for UI, API, backend, and mobile.

+ Integrate automation into CI/CD pipelines and support continuous testing (shift-left/right).

+ Oversee creation and execution of functional and non-functional test plans, including regression, integration, system, compatibility, performance, and API testing.

+ Conduct or supervise SQL-based validation for backend, data flow, and APIs.

+ Use AI/LLM-based tools for test generation, impact analysis, optimization, and documentation.

** Planning, Documentation & Quality Governance*
* + Review requirements and design documents to ensure test coverage and clarity.

+ Oversee creation and approval of testing strategies, test plans, schedules, estimates, test cases, dashboards, and closure reports.

+ Ensure all QA documentation complies with testing standards, audit, and regulatory requirements.

+ Analyze impact of scope changes and communicate implications for timelines, cost, and risk.

** Execution & Delivery Management*
* + Lead daily defect triage and test status discussions; ensure timely retesting and closure of issues.

+ Monitor and report on test execution progress using standardized quality metrics.

+ Support test environment readiness, test data creation, and test-to-production migration processes.

+ Ensure testing activities comply with information security and privacy guidelines.

+ Provide accurate testing estimates, track actuals vs. forecasts, and manage resource allocation.

** Operational Processes & Team Leadership*
* + Develop and standardize QA processes across the portfolio; ensure alignment with enterprise delivery practices.

+ Manage intake, demand, scheduling, and risk assessments for assigned projects.

+ Build strong partnerships with business, product, development, and vendor teams.

+ Provide coaching, performance feedback, and technical guidance to team members.

+ Act as a QA/SDET subject-matter expert and promote adoption of testing standards and modern engineering practices.

+ Support evaluation and testing of third-party solutions for compliance with organizational standards.

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* What You Bring:

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* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Bachelor's degree in Computer Science, Software Engineering, or related field - Required.

+ 5+ Years of experience in QA/testing/automation with strong hands-on technical depth - Required.

+ Proven experience leading QA, SDET, or…