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Service Desk Analyst — Bilingual Spanish
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-03-01
Listing for:
The Recording Academy
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
An arts organization is looking for a Service Desk Analyst I in Miami to provide Tier 1 IT support for its affiliates, excelling in first call resolution. Key responsibilities include managing service requests, troubleshooting IT issues, and supporting audio/visual needs. Ideal candidates should have a Bachelor's degree in a related field, bilingual in Spanish, and possess strong customer service skills.
This role is onsite with some travel required.
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