More jobs:
Desktop Support; Onsite Miami, FL
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-03-01
Listing for:
Oakridge Staffing
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Luxury brands corporation is looking for a Desktop Support Specialist for their Miami, Florida office.
- Provide Level 1 & 2 Technical Support thru Service Now ticketing system.
- Ensure master inventory is updated with any changes
- Participate in various retail and corporate IT projects i.e., Rollouts / Updates
- Keep up to date with technological developments related to the industry.
- Understanding of MS Office Suite/0365/Active Directory troubleshooting.
- Schedule Dell/HP engineers to conduct repairs & maintenance updates.
- Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end user technical problems. Provide information and status updates as needed/requested.
- Strong written & verbal communication skills to properly collaborate with technical teams and business community.
- Strong organizational skills
- Basic network understanding of office and boutique environment
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