IT Asset & Procurement Specialist

We are seeking a detail-oriented and strategic IT Asset & Procurement Specialist to manage the full lifecycle of technology assets across a national organization. This role is responsible for ensuring employees have the equipment they need while maintaining cost control, operational efficiency, and asset governance.

The ideal candidate will balance high-volume purchasing execution with process improvement initiatives, including supporting the transition from legacy procurement workflows to an automated Hardware Asset Management (HAM) solution within Service Now.

• Execute the full requisition-to-delivery lifecycle for IT hardware, including laptops, mobile devices, and infrastructure equipment
• Triage and process high-volume purchase requests while securing competitive pricing from approved suppliers
• Manage purchase orders (POs) and validate quotes against negotiated contract pricing
• Partner with Finance and Accounting to resolve invoice discrepancies
• Maintain relationships with enterprise vendors and internal procurement teams

• Support governance of the IT asset lifecycle (Request → Procurement → Deployment → Retirement)
• Partner with inventory teams to maintain asset accuracy and prevent unnecessary purchases
• Coordinate shipping and logistics between offices and distribution hubs
• Ensure accurate documentation and asset tracking across systems

• Support optimization and automation of Hardware Asset Management workflows within Service Now
• Collaborate cross-functionally to design and implement streamlined purchasing and asset processes
• Develop dashboards and reporting on asset health, spend analytics, and lifecycle trends
• Identify opportunities to reduce manual intervention and improve operational efficiency

• 3–5 years of experience in IT operations, IT procurement, supply chain, or related corporate environment
• Experience managing high-volume purchasing workflows
• Working knowledge of Service Now or similar IT Service Management (ITSM) platforms
• Strong understanding of IT asset lifecycle management
• High attention to detail and ability to manage repetitive tasks with accuracy
• Strong communication skills and ability to collaborate with technical teams and senior leadership

• Bachelor’s degree in IT, Supply Chain, Business Administration, or related field
• ITIL, Service Now (CSA), or Hardware Asset Management certifications
• Experience with workflow automation tools (Service Now Flow Designer, Power Automate, or similar)
• Experience managing vendor relationships, POs, contract validation, and invoice reconciliation

• Strategic thinking with process optimization mindset
• Strong data integrity and documentation discipline
  
  Ability to adapt in a fast-paced, enterprise environment
• Independent execution with collaborative team approach