Project Manager, IT Project Manager

Overview

We are seeking a skilled and motivated Project Manager with Shopify Plus experience to plan, execute, and deliver projects that drive measurable value for the organization. The Project Manager will be responsible for managing all aspects of assigned projects, including scope, schedule, budget, resources, and quality, while ensuring alignment with business objectives. This role requires strong leadership, organizational, and communication skills to guide cross-functional teams through the full project lifecycle.

The reason this job exists is to perform these functions. These functions are performed regularly, seriously impacts other jobs, and there are a limited number of employees whom performance of the function can be distributed.

• Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders.
• Develop detailed project plans, schedules, budgets, and resource requirements.
• Identify project risks, issues, and dependencies, and create mitigation strategies.

• Lead cross-functional project teams to ensure timely and successful delivery of project objectives.
• Monitor progress against plans, adjusting resources and priorities as needed.
• Manage scope changes, ensuring proper impact analysis and stakeholder approval.
• Ensure quality standards and compliance requirements are met.

• Serve as the primary point of contact for project communications and updates.
• Facilitate project meetings, status reporting, and executive updates.
• Manage stakeholder expectations and ensure alignment across business, technical, and vendor teams.
• Build and foster a collaborative team culture, motivating team members to achieve success.
• Maintain project documentation, including charters, plans, reports, and lessons learned.
• Track and report project performance metrics (cost, schedule, scope, and benefits realization).
• Identify, escalate, and resolve issues and risks impacting delivery.
• Support project governance processes, including steering committees and stage gate reviews.
• Manage project budgets, forecasts, and cost controls.
• Ensure efficient use of resources, escalating capacity needs where necessary.
• Partner with Finance and Portfolio/Program Managers on tracking benefits and ROI.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Business, Management, IT, or related field.

• 3–5 years of experience managing projects of varying size and complexity.

3+ years of software or eCommerce project management experience, with direct exposure to Shopify Plus

Proven success managing Shopify Plus builds

Familiarity with common Shopify Plus integrations (payments, subscriptions, fulfillment, CRM/ERP)

• Strong knowledge of project management methodologies (Agile, Waterfall, or hybrid).
• Demonstrated success leading cross-functional teams.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency with project management tools (e.g., MS Project, Smartsheet, Jira, Asana, or similar).

• PMP, CAPM, or PRINCE2 certification.
• Experience managing technology, business transformation, or process improvement projects.
• Exposure to portfolio and program management practices.
• Experience with vendor and contract management.

Only applicants authorized to work in the U.S. need apply. BEL USA does not sponsor applicants or employees for work authorization, e.g., H-1B, or for permanent residence.

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Equal Opportunity Employer
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