Tech Workforce Planner - Clinical Research - Office Based Miami, FL

Overview

Tech Workforce Planner - Clinical Research - Office Based Miami, FL

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know:

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

Job Code: 1414
Job Title: Tech Workforce Planner

FLSA Status: No
Job Family: Clinical Data

Job Family Group: Data Science & Analytics Group
Grade/Level: S20

Management Level: 11 Individual Contributor

Job Summary

The technician workforce planner is responsible for planning and optimizing the schedules for technical clinical employees and physicians according to future study specifics, while ensuring that tasks are attributed correctly.

Core Responsibilities

• Create study frame and activity grids for studies in order to determine operational needs according to the protocol.
• Plan and validate screening, on-study and return visits schedules for operational clinical employees according to the needs.
• Plan and validate screening, on-study and return visits schedules of physicians according to medical supervision needs.
• Perform follow-up, update and optimize clinical tasks.
• Schedule operational training in collaboration with the training team.
• Manage operational clinical employee rotation and availability.
• Participate in the assignment of clinical units.
• Determine, as needed, the necessary actions in order to streamline efficiency.
• Perform follow-up for employee absences on study (illness or other).
• Perform technical activities related to his field of expertise.
• May be assigned other clinical tasks.
• Responsible for performing activities that are in compliance with applicable Corporate and Divisional Policies, SOPs and Operating Guidelines and performing other duties as assigned by management.
• Note:
  
  This job description describes the principal and main elements of the job. It is a guide to the nature and main duties of the job as they currently exist, but is not intended as a wholly comprehensive or permanent representation.

• Two years of relevant work experience will be considered an asset (e.g. scheduling, planning, labour standards).
• Must demonstrate excellent computer skills especially in the utilization of Microsoft Word and Excel.
• Excellent communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade.
• Experience in customer service will be considered an asset.
• Experience in regulatory context will be considered an asset.

Disclaimer

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent…