Program Manager

Overview

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group
. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s IT Delivery Team has an exciting career opportunity for a full-time Program Manager reporting to the Director, Technology Delivery.

The position is onsite and based in Miramar, Florida.

The position is also not eligible for work authorization sponsorship.

Royal Caribbean Group (RCG) is seeking a seasoned IT Security Program Manager who will be responsible for the management and delivery of large Information Security (cyber) projects/programs within RCG’s Global Enterprise Technology (GET) department, ensuring consistency of processes across the various tracks. This role is accountable for the end-to-end delivery of strategic information security programs that reduce enterprise risk, ensure regulatory compliance, and strengthen RCG’s cyber resilience across corporate, shipboard, and shoreside environments.

You will act as the orchestrator across technology, security, operations, finance, and vendors, ensuring security programs are delivered on time, within budget, and aligned to business priorities.

• Facilitates cross-team planning, estimation, and scope alignment for GET Security projects.
• Leads enterprise-level prioritization and sequencing of security initiatives, escalating trade-offs and risks to executive leadership.
• Owns and manages large, multi-track cybersecurity programs, driving program governance, structure, cadence, and reporting.
• Ensures interdependencies, risks, scope boundaries, and critical path items are visible and actively managed.
• Tracks and monitors program status, risks, issues, and changes using RCG’s PPM tools (e.g., Workfront, Jira).
• Designs, builds, and sustains high-performing, cross-functional delivery teams for flawless execution of enterprise security programs.
• Owns end-to-end financial management for assigned security programs, including budgeting, forecasting, variance analysis, and benefits tracking.
• Proactively identifies and mitigates program, operational, and cyber risks, supporting regulatory and framework alignment (e.g., NIST, PCI DSS, ISO 27001).
• Develops and maintains strong working relationships with technical and non-technical teams, vendors, and stakeholders.
• Leads, inspires, and empowers delivery teams by setting clear expectations, fostering accountability, and creating an environment for growth.

• Bachelor’s degree (preferred) or equivalent experience
• 5–8 years of Information Security (cyber) experience
• 5–8 years of Information Technology experience
• 5–8 years of experience managing small teams and projects
• 5–8 years of experience as a people manager
• Project / Program Management certifications (PMP, PgMP, SAFe, etc.) preferred
• Executive-level communication and stakeholder management skills, with excellent written and verbal capabilities
• Proven ability to influence without authority and lead effectively
• Strong governance, financial, and delivery discipline
• Experience with enterprise infrastructure, including networks and platforms
• Ability to operate in fast-paced, highly regulated environments
• Demonstrated ability to collaborate effectively and build strong working relationships
• Deep and broad experience with IT environments and related technology applications
• Proactive, self-starter with the ability to ramp up quickly
• Ability to adapt to shifting priorities and align activities with organizational goals
• Expert proficiency with Microsoft Office suite
• Experience with PPM tools such as Workfront or JIRA
• Familiarity with information…