Application Support Engineer

Qualifications

• 10+ Years of experience designing, implementing, and supporting business applications
• Experience in Operational Support and Dev Ops operations
• Experience in Application Development in one of the following languages: .Net C#..Net Vb, PHP, Java, etc.
• Experience working with load balancing technologies and large-scale web server farms
• A strong background in web application deployment, debugging and troubleshooting
• Hands on experience in troubleshooting and resolving hardware and software in critical LOB (line-of-business) systems
• Hands on experience in configuration, test, and optimization of production application in Unix and Microsoft platforms
• Proven experience in implementing release management, continuous delivery process for multiple sites
• Experience implementing build configuration tools, such as Hudson, Jenkins, Git, SVN, Ant, Node, Chef and Puppet
• Experience with system monitoring tools:
  App Dynamics, Keynote, Splunk. Zabbix, Nagios, etc
• Experience with debugging using one or more of the following:
  Visual Studio, Windbg, and Netmon/Wireshark
• Ability to work extended hours, nights, and weekends when required during critical outages or transitions
• Hands on experience in creating, evaluating, and updating documentation
• Ability to collaborate well across geographically diverse teams
• Passionate about service. Passionate about making a positive difference.
• Critical COTS applications include Autonomy and Siebel.