AI Automation Engineer; Hybrid

The AI Automation Engineer will serve as the credit union’s hands‑on lead for intelligent automation and AI‑enabled process improvement. This role is responsible for identifying, designing, and implementing automation solutions that reduce manual effort, increase operational efficiency, and modernise business processes across the organisation.

This is a builder role, not a research or theoretical position. The successful candidate will work directly with business lines to eliminate repetitive, low‑value work through automation, agentic AI, workflow optimisation, and integration technologies, with the goal of freeing staff to focus on higher‑value member service and strategic activities.

This role will wear multiple hats and play a foundational role in establishing future AI capabilities.

We encourage you to view and apply directly /careers

• Design, build and deploy automation solutions using a combination of:
• Workflow automation and orchestration tools
• Scripting, APIs and system integrations
• AI agents
• Automate high‑volume, manual and repetitive processes across departments such as Operations, Lending, Marketing, Finance, HR and IT.
• Rapidly prototype and deliver low‑risk, high‑impact automation use cases. Then build to more complex use cases.

• Partner with business stakeholders to map current‑state processes and identify inefficiencies.
• Quantify time savings, productivity gains and operational impact of automation initiatives.
• Recommend process redesigns that eliminate unnecessary steps prior to automation.

• Track and document:
• Cycle‑time reduction
• Error reduction
• FTE capacity created through automation
• Support leadership decisions related to roles due to efficiency gains.
• Ensure automations align with security, data privacy, compliance and risk expectations.
• Work closely with Information Security, Risk and Compliance teams to implement controls proportionate to risk.
• Document solutions to support audits and examinations.
• Serve as an internal consultant, advisor and champion on automation and AI opportunities.
• Educate business teams on automation capabilities and limitations.
• Help establish standards, patterns and best practices for future AI and automation efforts.
• Effectively communicate improvements to gain additional buy‑in and momentum.

• Bachelor’s degree in Computer Science, Information Systems, Engineering or equivalent experience.
• 5 – 8+ years of experience in one or more of the following:
• Workflow and systems integration
• Process optimisation with technology enablement
• Hands‑on experience building automations.
• Knowledge of current enterprise AI systems and technologies.
• Strong understanding of APIs, data flows and system integrations.
• Experience working directly with non‑technical business stakeholders.
• Ability to translate business problems into technical solutions.

• Experience in financial services, banking or credit unions.
• Familiarity with:
• RPA or workflow tools
• Low‑code/no‑code platforms
• Process mining or process mapping tools
• LLMs, agentic AI, multi‑agent systems and agent‑to‑agent protocols, such as MCP
• Experience quantifying productivity gains or cost avoidance.

Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA‑related training as assigned.

• Paid Holiday
• Paid Birthday
• Paid Sick and Personal Days
• Paid Vacation
• Retirement/401k with matching contributions
• Medical, Dental and Vision Insurance
• Life Insurance and Long Term Disability
• Tuition reimbursement for Undergraduate and Graduate courses
• Career opportunities

As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer we strive to provide staff with challenging career opportunities, great benefits and a friendly work environment. Confidentiality is of the utmost importance in this position.