Field Support Engineer - Miami, FL Onsite

Overview

Our client, a leading organization in the technology and telecommunications sector, is seeking a dedicated and skilled Field Support Engineer - Miami, FL to join their dynamic team. As a Field Support Engineer
, you will be an essential part of the Technical Support Department, supporting various teams to ensure seamless operation and maintenance of hardware and software systems. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully within the organization.

• Provide onsite support for all in-scope software, including vendor and in-house applications, ensuring timely resolution of service requests.
• Install, move, add, and change hardware and software components (IMACs) at designated locations, ensuring connectivity and operational readiness.
• Perform hardware maintenance, including installation, replacement, testing, and diagnostics of workstations, peripherals, and other equipment.
• Manage hardware inventory, coordinate repairs with third-party vendors, and ensure proper documentation within the Asset Management system.
• Support security setup, network connectivity, and administrative procedures related to hardware and software deployments.

• Proficiency in computer sciences, particularly in telecommunications, networking, security, messaging, operating systems, databases, and identity & access management.
• Experience providing onsite support for hardware and software, including IMAC activities and hardware repairs.
• Strong troubleshooting skills and the ability to perform diagnostics and repairs efficiently.
• Excellent organizational skills to manage inventory and documentation accurately.
• Ability to work independently and prioritize tasks effectively in a fast-paced environment.

• Opportunity to work onsite with a reputable organization.
• Engage in diverse technical support activities that enhance your skills and experience.
• Be part of a collaborative team committed to excellence and innovation.
• Contribute to critical infrastructure supporting business operations.
• Potential for career growth within a global organization.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!