Learning Specialist

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Full-Time Exempt Miami, FL, US

3 days ago Requisition

Job Title:

Learning Specialist

Banesco USA is seeking a Learning Specialist for our Human Capital business unit.

Primary

Job Duties:

• Serve as the primary point of contact and subject matter expert for the Learning Management System (LMS), providing technical support to colleagues and resolving system issues.
• Responsible for uploading, assigning, and tracking mandatory compliance training across the organization.
• Generate and analyze detailed reports for compliance and leadership to ensure 100% adherence to regulatory training requirements.
• Responsible for the management of the external training process which includes but is not limited to tuition reimbursement, external specialized training, etc.
• Create engaging training content and comprehensive user guides to facilitate on-the-job efficiency and the upskilling of new hires.
• Deliver training sessions through both virtual platforms and in-person workshops, ensuring a positive learning experience for all participants.
• Work closely with different business units to identify needs and deliver refresher training on specific departmental processes and technology.
• Proactively learn and master new internal technologies to effectively teach and support staff during system updates or migrations.
• Plan and organize training sessions, including scheduling, participant communication, and resource allocation.
• Performs other functions and/or duties as assigned by the Learning & Development Manager.

Job Requirements:

• Education: Bachelor's Degree in a relevant field or equivalent work experience.
• Experience: 1 - 3 years of experience in LMS administration and a background in delivering technical or process-based training.
• Technical Aptitude: A strong comfort level with learning new technologies quickly and the ability to translate technical steps into easy-to-follow user guides.
• Communication: Strong verbal and written communication skills, with the ability to facilitate training to audiences at all levels of the organization.
• Organization: Strong attention to detail and accuracy, particularly regarding compliance reporting and data management.
• Adaptability: Ability to work and complete tasks producing high-quality results within a fast-paced environment.
• Software Proficiency: Advanced computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint).

Paid Time-Off, Tuition Reimbursement, Paid Parental Leave, Medical, Dental, Vision, 401k Match, and Life, Supplemental Insurances, and Short-Term & Long-Term Disability benefits.