Product Analyst

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

The Product/Project Analyst will lead and coordinate multiple strategic initiatives across Visa’s product, technology, and business teams. This role requires balancing simultaneous work streams, managing cross-functional stakeholders, and ensuring data-driven decision making. The ideal candidate excels at structured execution, vendor management, and effective communication, ensuring timely delivery and alignment with Visa’s strategic priorities.

Key Responsibilities:

Project & Product Delivery:

• Drive end-to-end planning, execution, and delivery of multiple initiatives in parallel.
• Define project scope, objectives, timelines, and resource needs.
• Maintain detailed project tracking and proactively identify risks, dependencies, and mitigation plans.
• Ensure all deliverables meet Visa’s quality, security, and compliance standards.

Stakeholder & Cross-Functional Communication:

• Serve as the primary point of contact across business, engineering, operations, and external stakeholders.
• Provide clear and consistent communication on project status, progress, risks, and decisions.
• Develop and deliver data-supported business cases, dashboards, and performance reports to inform executive decision making.
• Facilitate cross-team alignment and maintain strong relationships across all levels of the organization.

Vendor & Third‑Party Management:

• Manage relationships with external vendors and technology partners.
• Define and negotiate scope, SLAs, delivery commitments, and performance expectations.
• Own the vendor backlog management process—reviewing priorities, setting expectations, and ensuring timely delivery.
• Evaluate vendor performance and elevate issues as needed to maintain accountability.

Data-Driven Decision Support:

• Use data to identify opportunities, validate assumptions, and guide prioritization.
• Collaborate with analytics and finance teams to build ROI models, KPIs, and resource justification.
• Provide insights and recommendations to senior leadership using accurate, relevant data.

Process Improvement & Governance:

• Standardize project management frameworks and contribute to process optimization within the PMO or product organization.
• Ensure compliance with Visa’s governance, security requirements, and change management policies.
• Continuously identify and implement improvements in delivery efficiency and communication.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Bachelor’s degree in Business, Engineering, Computer Science, or related field.
• Experience in project management, product management, or program management—preferably in payments, financial services, or technology.
• Demonstrated ability to manage multiple complex initiatives simultaneously in a fast-paced environment.
• Strong analytical skills with experience using data to create business cases, dashboards, and reports.
• Excellent interpersonal, presentation, and stakeholder-management skills.
• Hands‑on experience with project management tools (e.g., JIRA, Confluence, Asana, Smartsheet).
• Experience managing third-party vendors or technology partners.
• Solid understanding of Agile delivery practices and backlog management.
• Spanish proficiency required.
• Master’s degree or relevant certification (PMP, Scrum Master,…