ServiceNow Administrator​/Developer in Miami, FL; In person

Urgent need a Service Now Administrator / Developer in Miami, FL (In person interview only)

• Contract

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross‑platforms, we use a number of frameworks such as Titanium, Phone Gap and JQuery mobile.

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform.

Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

Miami, FL has an immediate need for a Service Now Administrator / Developer. This is a 6 month contract to hire position.

Primary responsibilities include development, maintenance, administration and configuration of Service Now.

• Serves as a developer and technical subject matter expert for the Service Now system.
• Develops / implements new configurations and customizations for Service Now
• Service Now development experience
• C# or Java development experience
• Implements new Service Now modules
• Performs system and integration testing
• Authors and maintains technical documentation
• Runs reports and configures service level agreements (SLAs) out of Service Now
• Analyzes user requirements in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the Service Now roadmap
• Is responsible for the continuous review of new Service Now modules, as well as other commercially available software to ensure the Service Now platform and tools remain current
• Is responsible for the creation and documentation of development, unit test cases and build plans.
• Maintains an understanding of Service Now modules and software licensing functionality

• Successful Service Now implementation
• Knowledge of process automation using Service Now Orchestration
• Has attended Service Now Advanced System Administration and Orchestration courses

• 5+ years overall portal and development experience in a corporate environment
• 4+ years Service Now working experience including development, design and implementation
• Certified Service Now System Administrator (preferred)
• Thorough understanding of ITIL/ITSM processes
• ITIL Certification (preferred but not required)
• Knowledge of Risk Management, Compliance, Audit, Information Security and Technical Privacy
• Knowledge of Incident, CMS, Facilities, Knowledge, CMDB and reports / metrics
• Experience with Active Directory & LDAP in an administrative capacity