Epic Analyst-Cadence

Epic Analyst – Cadence/Referrals

The University of Miami Health System, “UHealth”, IT Department has an exciting opportunity for a Full‑Time Epic Analyst – Cadence/Referrals.

The Epic Analyst assists Associate Epic Analysts on the team and collaborates with key stakeholders, end‑users, and application team members to optimize the application’s configuration, function, and access. The Epic Analyst facilitates day‑to‑day application support and resolves application issues.

• Serve as a support contact for application end‑users. Identify issues and work to resolve them.
• Design, develop, implement, and maintain the application.
• Support all phases of testing and document workflow design.
• Perform analysis of information technology in clinical work processes and validate the impacts to the workflow.
• Provide day‑to‑day application support, evaluate and resolve service tickets, implement requested application changes, and retrieve requested data promptly.
• Collaborate with trainers on application changes and new features to develop documentation and training strategies.
• Assist with analyzing the impact of information technology in clinical work processes.
• Participate in on‑call rotations and support.
• Attend and participate in applicable committees.
• Maintain regular communication with team members and participate in weekly project team meetings.
• Review the status of projects and issues on an ongoing basis with leadership.
• Become knowledgeable about UHealth’s policies, procedures, and business operations.
• Travel to the job site during go‑lives, conferences, rounding, and/or senior leadership meetings.
• Adhere to University and unit‑level policies and procedures and safeguard University assets.

• Bachelor’s degree in a relevant field.
• Epic Cadence and Referrals Certification.
• Minimum 3 years of relevant experience.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to lead, motivate, develop, and train others.
• Proficiency in computer software (e.g., Microsoft Office).
• Commitment to the University’s core values.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth‑University of Miami Health System, South Florida’s only university‑based health system, provides leading‑edge patient care powered by groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America, and the Caribbean. Our physicians represent more than 100 specialties and sub‑specialties, and have more than one million patient encounters each year.

Our tradition of excellence has earned worldwide recognition for outstanding teaching, research, and patient care. We’re the challenge you’ve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.