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CRM Applications Specialist - Siebel & CTI Expert

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Carnival Cruise Line
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    CRM System, IT Support, IT Business Analyst, Technical Support
Job Description & How to Apply Below
A leading cruise company in Miami seeks an Applications Specialist to oversee day-to-day administration of key Contact Center applications. Responsibilities include managing support channels, technical issue resolution, and supporting User Acceptance Testing. Candidates must have an Associate's Degree in IT, experience with SQL and Siebel CRM, along with strong analytical, communication, and organizational skills.

This role offers a hybrid work model, working from the office Tuesday to Thursday and remote on Mondays and Fridays.
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