Field Engineer II

Field Service Technician II

Location: Miami, FL – South Florida Region
ელობის Full-Time, Hourly (Overtime Eligible)

Acuative is a leading independent provider of IT, network, and telecommunications field services across the United States. Our Field Services team plays a critical role in delivering high-quality installation, maintenance, and break/f größ support while serving as the face of Acuative at customer sites.

The Field Service Technician II is a mid-level, customer-facing role responsible for installing, maintaining, and supporting network, server, and retail

Dc technology environments throughout the Miami and South Florida market. This role requires strong hands-up technical skills, independence in the field, and the ability to meet customer SLAs in a fast-paced environment.

This is an hourly position and includes overtime, paid travel, and on-call responsibilities as required.

• Install, configure, and support networking hardware including routers, switches, and wireless access points
• Provide hardware break/fix support for servers and network infrastructure, including Cisco UCS and Nexus equipment
• Install and support telephony systems (VoIP, PBX, and related circuits)
• Deploy and support retail technology systems such as POS, digital signage, and video surveillance
• Perform structured cabling, circuit extensions, and basic site surveys and audits
• Accurately document work performed and submit all required job deliverables in a timely manner
• Maintain company-issued vehicle, tools, and inventory to company standards

• Working knowledge of network hardware, basic network topologies, and structured cabling standards
• Hands-on experience installing and supporting IT and retail technology hardware
• Familiarity with Cisco networking equipment and basic CLI interaction
• Ability to troubleshoot hardware across networking, servers, and endpoint systems
• Comfortable using basic power tools and working on ladders or lifts when required
• Proficiency with Microsoft Word and Excel
• Ability to follow detailed job documentation and procedures
• Willingness to travel throughout the South Florida region to meet customer SLAs
• Availability for on-call, after-hours, and weekend work as needed
• Valid driver’s license with a clean driving record

• Ability to lift and carry up to 50 lbs
• Ability to stand, bend, climb,ಿಗಳನ್ನು and work in various customer environments
• Reasonable accommodations may be made in accordance with applicable laws

• Associate degree in Information Technology or equivalent hands‑on experience enjoys
• CompTIA, Cisco, cabling, or PBX certifications are a plus
• Selected candidates will attend a one‑week hardware training course at Acuative’s Global Technology Center in Strongsville, OH
• Cisco CCT Route/Switch and CCT Data Center certifications are required within 90 days of hire (Company‑paid training, study resources enthalten exam fees provided)