Infrastructure Support Engineer

Infrastructure Support Engineer - Miami

Location:

Miramar, Florida, US

Employment Type:

Permanent, Full-Time

Survitec is the world’s largest survival technology provider. For over 166 years, we have protected lives in the air, on land and at sea by designing, manufacturing, and servicing Survival Technology. Today, we are a global community of 3,000 professionals across 96 countries, partnering with customers to deliver innovative solutions that reduce risk and keep them safe. Our maritime, defence, government, energy, and aerospace clients trust us when it matters most, earning us the Gold Award from the UK Defence Employer Recognition Scheme.

We are currently recruiting an Infrastructure Support Engineer for our Miramar, Florida team. The role supports the global IT infrastructure, collaborates with vendors and partners, and helps shape the future of our technology roadmap.

• Support Survitec’s global infrastructure as a technical escalation point and collaboration source to partners and vendors.
• Provide support for major programs, including Network and Cloud migrations.
• Offer incident response coverage, collaborating with global teams to investigate, contain, and resolve IT and security incidents.
• Ensure all systems perform at optimal levels, liaising with external service providers as required.
• Monitor and maintain the security, integrity, and performance of core systems and backup services.
• Create compliance reports and drive remediation actions.
• Work collaboratively with Architecture & Security teams, offering input on solution designs.
• Assist with planning and delivery of infrastructure improvements as part of a team.
• Partner with vendors and outsourcing partners to continuously improve service.

• Strong background in cloud computing and Azure technologies (Azure IaaS, SaaS, PaaS).
• Strong working knowledge of the Microsoft stack, including Windows OS Family, Active Directory (hybrid), Exchange, Office, Defender, scripting, Intune, and SCCM.
• Experience designing and implementing scalable, secure, and highly available cloud solutions.
• Ability to troubleshoot and resolve issues related to Azure environments, hardware, software, network, and system problems.
• Experience supporting IT projects such as system upgrades, migrations, and backups.
• Excellent communication and collaboration skills.
• Demonstrated ability to work effectively in a team environment.
• ITIL certification or equivalent experience.

• Understanding of infrastructure processes: capacity management, patch management, change management, performance reporting.
• Network management, including LAN & WAN technologies.
• Outsourced supplier management.
• Experience with Service Management tools such as Service Now or Sys Aid.
• Manufacturing industry experience.
• Experience supporting or implementing IT security standards such as ISO
  27001, CE+, PCI-DSS.

• Professional Development Opportunities
• One additional day off to celebrate your birthday
• Employee Assistance Programme
• Workplace Reward & Recognition scheme
• Health, Dental, Vision, Long-Term Disability, and Life Insurance coverage
• Retirement Benefit (401(k) matching)
• Bi-weekly pay dates
• 12 fully paid statutory holidays
• Accrued annual leave of 80‑160 hours (depending on length of service)

To apply, click the Apply button and submit your application through our website: career site (). We do not accept direct email applications or speculative CVs from recruitment agencies.

Survitec is an equal opportunity employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued, appreciated, and free to be who they are  make accommodations to ensure all candidates can showcase their abilities, and if you require reasonable adjustments, please let us know.