Technology Support Specialist

Technology Support Specialist I Multiple Locations

This is a contract Opportunity. Specific site availability and start dates will vary by location.

We're seeking an On-Site Technology Support Specialist I to support daily IT operations and ensure employees can rely on their devices, audio-visual tools, and workplace systems while delivering excellent customer service across your assigned location. This is an evergreen multi-location opportunity where openings may arise at different times based on business needs.

• Provide daily troubleshooting support for PCs, Macs, software applications, AV tools, and network connectivity.
• Manage Service Now tickets by prioritizing requests, meeting SLAs, and ensuring timely resolution.
• Perform IT asset management including shipping, receiving, tracking, and lifecycle management.
• Support meetings and events with AV setup, on-site assistance, and occasional off-site coverage.
• Deliver VIP/white-glove support and remote-hands assistance as needed.
• Document issues and solutions to support continuous improvement.

• Experience supporting Windows, macOS, and Microsoft applications including Outlook, Teams, One Drive, and Office 365.
• Ability to troubleshoot AV systems including Surface Hubs, Crestron, and Microsoft Teams Rooms.
• Strong customer service communication and time-management skills.
• Ability to multitask in a fast-paced on-site support environment.
• Experience providing hands-on technical support with enterprise hardware and software tools.

• Opportunity to support enterprise-level IT environments
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• Exposure to a wide range of AV collaboration and network support technologies
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• Contract flexibility with growth potential.
• Build in-demand technical and customer-facing IT support skills
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• May support tools such as Condeco, Barco Click Share, Polycom, Cisco, and digital display equipment.
• Occasional travel to other sites may be required.
• Some after-hours support may be needed based on business needs.
• Strong opportunity for technical skill growth and long-term career development.

• Alabama: Birmingham
• Arizona: Phoenix, Tucson
• Arkansas: Rogers
• California: Irvine, San Diego, San Francisco, San Jose, Palo Alto, Sacramento
• Colorado: Denver
• Connecticut: Hartford, Stamford
• Florida: Miami, Tampa, Orlando, Boca Raton
• Hawaii: Honolulu
• Indiana: Indianapolis
• Louisiana: New Orleans
• Michigan: Detroit
• Minnesota: Minneapolis

Pay Range: $30 $ 33 per hour

YUPRO Placement is the nation's leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire apprenticeship and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.

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