Sage ERP; MAS​/MAS Support Analyst

Sage 100 ERP (MAS 90 / MAS 200) Support Analyst

• Full-time

Business Computer Associates (BCA) is currently seeking a Sage 100 Support Analyst (Help Desk) to expedite support for our clients.

The ideal candidate should have hands‑on experience using Sage 100 ERP (MASAccounting and Distribution modules.

Key Qualifications & Responsibilities

• Problem solver with strong communication and people skills.

• Excellent oral, written, and interpersonal communicator (English/Spanish a plus).

• Detail‑oriented candidate, proficient at resolving customer issues in a professional manner.

• Multi‑tasker who handles multiple activities and operates well in difficult situations.

• Team player with excellent follow‑up and communication skills.

• Analytical skills to isolate specific problematic component(s).

• Provide testing and documentation for our custom solutions.

• Make decisions at strategic and tactical levels.

• Provide ongoing support services to existing clients.

• Experience with Sage 100 ERP software (very beneficial).

• Experience with implementation and support of ERP systems in a distribution, professional services, or manufacturing environment (desirable).

• Technical skills: in-depth understanding of financial application software in PC operating systems.

• Knowledge of other financial applications such as Quick Books, Sage 50 (Peachtree), Microsoft Dynamics (beneficial but not necessary).

• Knowledge of Crystal Reports, Sage Intelligence, or other report writing tools (considered a plus).

• Background in Accounting, Computer Science, or other business‑related field; equivalent experience acceptable.

• Technical proficiency in software troubleshooting and support a plus.

PLEASE SEND YOUR SALARY REQUIREMENTS AND RESUME. THANK YOU. BCA IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.

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