Digital Training Facility Manager DTFM - Perrine; West Miami), FL; CONUS; Digital Training

Digital Training Facility Manager [DTFM] - Perrine (West Miami), FL (CONUS ) - Digital Training Facility Management (DTFM) (DTFM
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Pro Sidian is a management and operations consulting firm that provides tailored solutions across a broad spectrum of enterprise services for clients in both the private sector and government agencies. With a multidisciplinary team of nearly 190 professionals, Pro Sidian delivers industry‑leading practices in risk management, compliance, business process improvement, IT effectiveness, engineering, sustainability, and human capital.

Pro Sidian seeks a Digital Training Facility Manager (DTFM) based in Perrine (West Miami), FL to support an engagement for a U.S. Government training directorate. The role involves planning, facilitating, managing, recording, and assessing training for active and reserve military personnel, in close collaboration with the Training Management Directorate.

A Digital Training Facility (DTF) is a computer lab located on Army installations and Reserve sites worldwide. The DTFM provides management and oversight, ensuring high‑quality training and resource utilization for unit readiness.

• Supports oversight of student scheduling, supervision, and training.
• Coordinating facility maintenance and interacting with Enterprise Management System (EMS) technicians.
• Adhering to EMS direction for replacing monitors, desktop computers, and servers and verifying their operation.
• Maintaining facility security and assisting students in using DTF assets.
• Monitoring and reporting the condition and inventory of IT hardware, furniture, and other equipment.
• Partnering with appropriate entities to create secure lab environments.
• Operating hands‑on equipment and managing on‑site operations.
• Providing metrics and reports to management, leadership, and stakeholders.
• Offering server and application support and maintaining equipment, ensuring superior customer interactions.
• Reporting operational status to the chain of command and Distributed Learning Point of Contact (DL‑POC).
• Scheduling the use of DTFs and providing assistance to Product Manager (PdM) Army Training Information System (ATIS) and EMS staff.
• Coordinating training in DTFs with soldiers and the DL‑POC.

• Five (5) years of management experience in IT support and/or administration.
• Ability to analyze, evaluate, and forecast training requirements and provide solutions.
• Strong oral and written communication skills for coordinating training sessions and preparing clear reports and presentations.

• Bachelor’s degree in computer science, information systems, information technology, computer engineering, or a related field (preferred).
• U.S. citizenship required.
• Proficiency with Microsoft Office products and Adobe Acrobat.
• Eligibility for a Facility Access Authorization (Employment Authorization) by the U.S. Government Security Office.
• Requirement to submit to background investigative clearance up to Top Secret/Q (Secret Security Clearance required).

• Familiarity with emerging technologies.
• Strong hardware and software skills, including Microsoft server, Windows desktop management, and printing solutions.
• Project and process management, including defining projects, monitoring progress, and reporting outcomes.
• Analytical and problem‑solving abilities.
• Effective organization and time‑management strategies.
• Ability to handle multiple responsibilities in a changing environment with flexibility and creativity.
• Capacity to provide effective training experiences and instructional design.
• Team‑work mindset and collaboration skills.

• Teamwork – collaborates as a participant and leads teams.
• Leadership – guides and leads colleagues on projects and initiatives.
• Business Acumen – understands how organizations perform, including processes, data, systems, and people.
• Communication – effectively communicates to stakeholders of all levels orally and in writing.
• Motivation – persists in pursuit of quality and optimal client solutions.
• Agility – quickly understands and transitions between projects and initiatives.
• Judgment – exercises prudence and insight in decision‑making while…