Director, Infrastructure Engineering

Director, Infrastructure Engineering at Kaseya

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best‑in‑breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. The company has achieved sustained, strong double‑digit growth and is backed by Insight Venture Partners.

• Architect and manage resilient infrastructure across all global office locations
• Develop and implement strategies to ensure the reliability, availability, and performance of our systems
• Oversee the design, deployment, and maintenance of network infrastructure, ensuring optimal performance and security
• Lead public cloud deployments (AWS, Azure, OCI) with a focus on scalability, cost‑efficiency, and compliance
• Collaborate with cross‑functional teams to define and implement infrastructure and network standards
• Establish observability and monitoring systems to proactively manage performance and availability
• Develop and maintain disaster recovery and business continuity plans
• Ensure compliance with industry standards and regulations
• Mentor and develop team members, fostering a culture of continuous improvement and innovation
• Maintain comprehensive infrastructure diagrams, and create processes, SOPs, and other technical documentation
• Provide technical leadership and training to engineers on the team
• Establish best practices throughout the entire technology lifecycle management framework
• Build and mature relations with business partners to identify areas of improvement to support business growth and agility

• 12+ years of experience in site reliability engineering, network management, and infrastructure services, with 5+ years in a leadership role
• Extensive experience with network technologies such as Palo Alto and Meraki firewalls, Cisco and Meraki switch devices
• Excellent understanding of networking technologies such as BGP, OSPF, STP (RSTP/MSTP), AAA, and layer‑2 switching
• Proven experience with global hybrid‑cloud interconnectivity network architecture
• Expertise in solutions architecture principles working with public cloud service platforms including Azure, AWS, and OCI
• Familiar with network access‑control principles and enterprise‑scale solutions using tools such as CISO ISE and PRISMA Access
• Proven working experience with cloud service platforms such as Azure, AWS and OCI and knowledge of best practices for resolving issues in those settings
• Working knowledge of infrastructure and network monitoring systems such as Logicmonitor, Solar Winds, and Thousand Eyes
• Good knowledge and experience in managing Azure landing zone architectures, Server and Storage workloads, Entra , Active Directory, DNS, and DHCP services
• Knowledge of business continuity and disaster recovery continuity of operations plans
• Experience with automation and orchestration tools such as Ansible, Terraform, or Kubernetes
• Skill in assessing security controls based on cybersecurity principles and knowledge of how to use network analysis tools to identify vulnerabilities
• Knowledge of network access, identity, and access management (e.g., public key infrastructure, OAuth, OpenID, SAML, SPML)
• Proven project management abilities to guide complex projects and the ability to give instructions to a non‑technical audience
• Proven experience with managing large‑scale projects across cross‑discipline teams, including managing vendor resources

• Strong leadership and team management skills
• Excellent oral, written, and interpersonal skills
• Excellent analytical and problem‑solving skills
• Ability to create work relationships across multiple areas, engaging with stakeholders, vendors and suppliers, and other employees
• Ability to motivate, guide, and develop team members

• Bachelor’s degree in computer science, Management Information Systems, or a related field
• Master’s degree in related field preferred
• CCNA, CCIE, CISSP or other IT/security certifications desired
• Certifications in cloud platforms (AWS, Azure, Google Cloud) preferred

• Enterprise‑sized company experience a plus
• Global experience desired
• Proven ability to scale teams, build and retain right talent
• Skilled in developing new processes and driving user adoption
• A documented history of successfully driving projects to completion
• Proven experience in translating complex requirements to infrastructure teams
• Excellent English and great communication skills

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.