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Member Support Specialist, Tier 2 Escalations & Tech

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: WeWork
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading flexible workspace provider in Miami is seeking a Support Specialist (Tier
2) to join their Service & Experience Support team. The role involves escalation management, providing technical support, and collaborating with cross-functional departments. Ideal candidates should have 2+ years of customer service experience and be proficient with tools like Salesforce and Zendesk. Competitive compensation and comprehensive benefits are offered, including PTO and healthcare.
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