IT Associate

Are you a dynamic individual with a passion for learning IT? Our firm is seeking an IT Associate to join our Technology Support team in the Miami, Florida office.

• Provide Level 1 help desk support to Troy office personnel.
• Install and maintain computer systems and software on laptops and PCs.
• Stage offices and desks and assist with moving computer hardware.
• Maintain and complete scheduled preventative maintenance on equipment.
• Resolve issues with hardware, applications, network access (wired and wireless), printers, and other IT assets.
• Maintain IT asset management system and tracks assets such as desktop PCs, laptops and peripheral equipment, including replacement, repair and disposal.
• Maintain a clean and organized office environment, network/server closets, and server rooms.

• High school diploma or GED;
  Associate's degree in Information Technology or a related field preferred.
• 0-2 years of hands-on experience in an IT-related role (relevant internship experience included).
• Basic understanding of Windows operating systems.
• Familiarity with Microsoft Office 365 and common productivity tools.
• High degree of curiosity, willingness to learn, and enthusiasm.
• Excellent verbal and written communication skills.
• Ability to work in fast-paced environment.
• Willingness to travel and must have reliable transportation.
• Willingness to work shifts, including evenings and weekends if required.

Doeren Mayhew is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or any other status protected by law.