Business Analyst - QA Tester

Join a forward-thinking organization that values innovation, professional growth, and collaboration. Enjoy excellent benefits and the opportunity to make an impact on technology and operations in a dynamic industry.

Primary Services is excited to announce the role of Business Analyst - QA Tester for a leading enterprise client. This position offers the opportunity to support a large, fast-paced organization by bridging business and technology teams through user acceptance testing, process improvement, and data-driven insights. As a Business Analyst
, you will collaborate with cross-functional teams to ensure applications and business processes operate efficiently and deliver an exceptional user experience.

• Conduct operational and data analyses to support informed decision‑making across the business unit.
• Execute end-to-end user acceptance testing (UAT) for internal and external applications.
• Develop, execute, and maintain test scripts; document, track, and retest defects to ensure resolution.
• Collaborate with IT, development, and business teams to troubleshoot issues and perform root cause analysis.
• Contribute to process design and modification efforts to improve operational performance.
• Support project teams on small to medium initiatives involving process mapping, workflow design, and system enhancement testing.
• Develop reports and documentation to summarize testing results and identify opportunities for improvement.
• Gain subject‑matter expertise in assigned work streams to provide insight and support for business operations.
• Apply standardized tools, testing methodologies, and analytics techniques to ensure quality and consistency in project execution.

• Bachelor’s degree in Business, Information Systems, or a related field preferred.
• Minimum 3 years of experience as a Business Analyst, QA Tester, or in a similar analytical/testing role.
• Hands‑on experience with user acceptance testing processes and tools.
• Strong understanding of system workflows and data integration concepts.
• Experience with SAP preferred.
• Familiarity with Agile development methodology and project management practices.
• Advanced analytical and problem‑solving skills with attention to detail.
• Proficiency in Microsoft Excel, Word, and other business analysis tools.
• Excellent written and verbal communication skills with the ability to collaborate across departments.
• Demonstrated ability to manage multiple priorities and follow through on complex tasks.

This role offers a strong platform for professional advancement within a large organization committed to continuous improvement and operational excellence. It’s an ideal opportunity for an analytical, detail-oriented professional ready to expand their impact in business analysis and software testing.