VP, Learning & Talent Development

Vice President, Learning & Talent Development – Luxury Hospitality, Caribbean

A world-class luxury hospitality group in the Caribbean is seeking a visionary Vice President of Learning & Talent Development. This role goes beyond traditional training—it’s about shaping the future of guest experience by building leaders, developing talent pipelines, and creating a culture where excellence is the standard. The VP will design and deliver a learning strategy that empowers thousands of team members to deliver service at the highest level while positioning the brand as an employer of choice in global luxury hospitality.

• Define the Vision :
  Architect and execute a forward-thinking learning and talent strategy that strengthens leadership capability, drives innovation, and ensures exceptional guest experiences.
• Grow Leaders at Every Level :
  Build immersive leadership academies, coaching programs, and succession planning systems that prepare talent for future growth.
• Elevate Operations :
  Ensure front-line and back-of-house teams deliver seamless, intuitive service across every touchpoint, from check-in to fine dining.
• Ignite Culture :
  Create dynamic programs that blend culture, engagement, and well‑being, ensuring every associate feels inspired to deliver luxury service with pride.
• Innovate the Learning Experience :
  Introduce cutting‑edge learning technologies—think mobile learning, gamified experiences, multilingual modules—that bring training to life.
• Measure What Matters :
  Track ROI and performance metrics that prove how learning directly elevates retention, promotion rates, and guest satisfaction.
• Collaborate Globally :
  Partner with senior HR, operations, and brand executives to align talent initiatives with business strategy and long‑term growth.
• Coach & Influence :
  Serve as a trusted advisor and mentor for executives and high‑potential leaders, shaping the next generation of luxury hospitality leadership.

• Increased internal promotion and retention of high‑potential talent
• Elevated employee engagement and guest satisfaction scores
• Clear, measurable ROI on training and development investments
• A reputation as a top employer in luxury hospitality across the region

• 10+ years of senior leadership in Learning & Development, Organizational Development, or Talent within large‑scale hospitality or service organizations
• Proven ability to design and scale innovative learning programs across diverse, multicultural teams
• Deep understanding of luxury service standards and how to embed them into every level of training
• Exceptional communicator and influencer, comfortable working at the executive table
• Global mindset with cultural sensitivity; multilingual abilities a plus
• Experience leveraging technology (LMS, mobile, digital learning) to deliver impactful programs
• Strong background in leadership development, change management, and organizational transformation

This senior executive role offers a competitive compensation package in the range of $140K–$150K, plus an executive housing allowance, medical benefits, retirement program, and generous vacation. Relocation support is provided for those joining the Caribbean lifestyle.