Onboarding Coordinator

Overview

Summary: Responsible for the entire cycle of the onboarding process. This role is critical in ensuring a seamless and positive onboarding experience for all new hires.

• Coordinate and manage the new hire onboarding process using Paycom, ensuring all steps are completed accurately and in a timely manner.
• Serve as the primary point of contact for new hires throughout the onboarding process, providing guidance and answering questions.
• Ensure compliance with all onboarding documentation, including employment eligibility verification (I-9), background checks, Level II Background checks, MVR, Education and Employment verification and company policies.
• Communicate effectively with internal teams, including HR, Payroll, IT, and hiring managers, to ensure smooth transitions for new employees.
• Track and follow up on incomplete tasks or missing documents, maintaining regular communication with new hires.
• Maintain accurate onboarding records and documentation in both digital and physical formats.
• Assist with scheduling orientations and training sessions.
• Provide exceptional customer service and support to a diverse employee population, including Spanish-speaking hires.
• Manage multiple onboarding cases simultaneously in a high-volume, fast-paced environment.
• Continuously identify and recommend process improvements to enhance the onboarding experience.
• Send a ready-to-start email to hiring managers.
• Back-up from Front Desk as needed.
• Perform all other duties as required and assigned.