Human Resources Director

Overview

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Shipboard Human Resources Management position that works under the direction of the Captain with operational guidance from the Director Shipboard Talent Management and other areas of Shipboard Talent Management. This role coordinates, executes and completes all HR-related tasks in assigned locations. The Human Resources Director provides generalist support to the Deck, Engine and Hotel Departments as well as multi-discipline Human Resources Support in training, Company policies and procedures, employee relations matters, performance management and administration.

This role also assists and guides shipboard management when handling human resources issues and acts as the liaison between corporate and shipboard operations to ensure successful implementation of HR initiatives. Maintains a close and highly responsive relationship with all client groups.

The Human Recourses Director is expected to consult with Shipboard Talent Management and/or Shipboard HR Ops. on matters for which they feel further direction and guidance is required. This position will also be charged with ensuring that the shipboard HR practices are consistent with fleet’s HR practices.

Essential Functions

• Provides general advice and human resource direction when advising management in employee related issues.
• Participates in all Master’s hearings as an objective advisor to provide input and guidance in all ship HR matters.
• Conducts and/or supports shipboard training regarding senior level HR topics (e.g.: sexual harassment, etc.).
• Promote organizational effectiveness by monitoring issues such as employee relations, conflict/grievance mediation and resolution, performance management, succession planning, career path and tracking.
• Ensures compliance of various Collective Bargaining Agreements, with the goal of consistency in application across the vessel.
• Responsible for crew well-being, comfort, and engagement by working closely with the HR Operations Manager, Training Specialists and Crew Entertainment Chairperson ensuring preparation and distribution of all pertinent information for all employee compensation, benefits, and Human Resources policy implementation, including, but not limited to: cruise “comp” privileges, nutrition (quantity/quality of food in Crew Messes), general life onboard, uniforms, sign-on/sign-off process, updates to entitlement grid, succession list compliance, internal promotion procedures, leave of absence (compassionate leave, medical, and maternity), retirement, service awards, Vacation Hero Awards Program and other company/morale building programs.
• Ensures that ship specific HR practices are in compliance with all legal, shipboard and company safety requirements.
• Nurture an international environment that fosters a committed team that continually builds upon service excellence in all areas of ship operations.
• Attend meetings, training and courses that work to ensure that the Human Resource function strives for international best practices within the stated corporate objectives of Norwegian.
• Support the Master in communicating company initiatives and strategic objectives to all crew members.
• Acts as the ship's liaison with regards to all contract discrepancies, permanent position changes and all inquiries received by the Shipboard HR Ops. office.
• Oversees time/attendance and scheduling policies and procedures for all shipboard employees. Performs random audits on time sheets to ensure accuracy, and compliance with MLC 2006 mandates regarding crew work and rest hours. Acts as the ship’s Compliance Officer with regards to all MLC 2006 audits.
• Partners with the appropriate shipboard and shore side contacts to conduct all Human Resources related investigations, such as: sexual harassment, discrimination, harassment, retaliation claims, and performance management issues. HRM will then present findings and suggested course of action to the Staff Captain who oversees discipline onboard.
• Coordinates with…