Conference Services Manager

Overview

An ultra-luxury hotel in Miami is looking to add a Conference Services Manager to their team!

• 2+ years of Conference Services or similar experience in a luxury hotel or resort

• Strong knowledge of meeting spaces, event operations, and yield management

• Proficiency in Opera, Delphi, and Microsoft Office

• Excellent communication, organization, and client-facing skills

• Ability to manage multiple events in a fast-paced environment

• Flexible schedule, including nights and weekends

• Serve as main point of contact for clients, coordinating all meetings and event logistics

• Prepare and distribute BEOs, floor plans, group resumes, and event documentation

• Lead pre-conference meetings and align internal teams (Sales, Banquets, Culinary, Famp;
  
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• Oversee on-site event execution and maintain strong client relationships

• Optimize function space and room blocks to drive revenue performance

• Manage billing, deposits, and post-event follow-up

• Conduct site inspections and attend relevant operational meetings