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Event Manager / Planner Customer Service Rep

Luxury Reservations Supervisor | Forbes-Standard Service

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: AccorHotel
Full Time position
Listed on 2026-02-27
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading hospitality group is looking for a Reservations Supervisor for the new Delano Miami Beach. The role requires overseeing luxury reservations and ensuring a high-quality booking experience. Key responsibilities include processing group requests and travel agent commissions while adhering to premium service standards. Candidates should have a strong customer service orientation, attention to detail, and knowledge of hotel operations.

This position is crucial to maintain exceptional guest relations as the hotel prepares for its grand reopening.
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