E11EVEN - Leisure Sales Manager

Highgate Hotels is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate combines a 30-year track record as an innovator in the hospitality industry with a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

The company utilizes industry-leading revenue management tools to drive out performance and maximize asset value, supported by an executive team of seasoned hospitality leaders and corporate offices worldwide.

Location:

Inspired by the human condition in its many forms, E11EV
EN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. Located within the creative and thriving metropolis of Miami, E11EV
EN Club Hotel & Residences reflects the vibrancy of its surroundings, people and culture.

The Leisure Sales Manager is a key revenue driver for E11EV
EN Hotel & Residences, charged with generating and maximizing leisure room revenue by cultivating and growing high‑value leisure travel partnerships. This role is responsible for developing, managing, and expanding relationships with luxury travel advisors, consortia networks, and wholesale partners while positioning the hotel as a must‑stay luxury lifestyle destination for discerning travelers. The Leisure Sales Manager brings a deep understanding of the upscale leisure market, a strong network of industry relationships, and a strategic, relationship‑driven sales approach that reflects the bold energy and elevated service experience synonymous with the E11EV
EN brand. Working closely with internal teams, this role ensures seamless collaboration and exceptional guest experiences, driving consistent production while elevating the hotel’s presence within the global luxury leisure marketplace.

• The Leisure Sales Manager is responsible for cultivating and sustaining high‑value relationships with elite leisure travel partners.
• This role aggressively solicits and secures new leisure business to drive premium room revenue, suite bookings, and extended leisure stays, while positioning E11EV
  EN Hotel & Residences as a bold, must‑stay luxury lifestyle destination for the world’s most discerning travelers.
• Strategic account management includes targeted sales calls, curated agency trainings, in‑person visits, virtual presentations, and a strong presence at key industry events, roadshows, and networking opportunities that amplify brand visibility and production.
• Consortia participation, rate loading, promotional strategies, and production performance are managed in close partnership with Revenue Management to optimize demand, maximize ADR, and strengthen market positioning.
• Luxury travel advisors, partners, and VIP clients are hosted for immersive site inspections, familiarization trips, and elevated leisure stays that showcase the hotel’s sophisticated design, high‑touch service culture, and unmistakable E11EV
  EN energy.
• Close collaboration with Rooms, Operations, Marketing and Public Relations, Guest Services, and Reservations ensures flawless execution of VIP arrivals, personalized amenities, and seamless, high‑impact guest experiences.
• Daily participation in the Highgate Hotel Business Review (HH ) ensures alignment with overall hotel performance, pace, and strategic demand within the leisure segment.
• Production from top leisure accounts is actively monitored, with ongoing evaluation of agency performance, market trends, and competitive insights used to refine strategy and enhance forecast accuracy.
• A disciplined and proactive sales solicitation program is maintained through consistent outbound activity, lead generation, and follow‑up.
• Leisure‑focused promotions, targeted campaigns, and brand initiatives are supported in collaboration with the Director of Sales and the broader commercial team.
• Accurate and timely preparation of weekly, monthly, and quarterly sales activity reports and production summaries is…