General Manager

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This position needs relocation to the Caribbean.

A prestigious boutique wellness resort in the Caribbean is seeking an experienced General Manager to oversee all aspects of resort operations, guest experience, and team leadership. This role requires a visionary leader with a deep understanding of luxury hospitality, wellness programming, and exceptional service standards. The ideal candidate will be responsible for driving revenue, maintaining operational excellence, and ensuring a world-class guest experience.

Key Responsibilities:

• Lead and manage daily resort operations, including front office, housekeeping, food & beverage, spa, and wellness programming.
• Develop and implement strategic initiatives to enhance guest satisfaction, profitability, and brand reputation.
• Oversee budgeting, financial performance, and cost control measures to maximize revenue and maintain operational efficiency.
• Foster a culture of excellence by recruiting, training, and mentoring a high-performing team.
• Maintain strong relationships with vendors, partners, and local stakeholders to support resort operations and sustainability initiatives.
• Ensure compliance with all legal, regulatory, and company policies.
• Implement innovative marketing strategies to attract and retain high-end clientele.
• Monitor guest feedback and implement service improvements as needed to maintain a 5-star experience.
• Collaborate with ownership to develop long-term growth strategies and expansion opportunities.

Qualifications & Experience:

• Minimum Bachelors Degree in Hospitality, Business or related field.
• Minimum of 10 years of hospitality management experience, with at least 5 years in a luxury resort or wellness-focused property.
• Proven leadership skills with a track record of building and leading successful teams.
• Strong financial acumen, including P&L management, budgeting, and forecasting.
• Deep understanding of luxury guest expectations, wellness trends, and experiential travel.
• Exceptional problem-solving and decision-making abilities.
• Fluency in English and Spanish preferred.
• Experience working in the Caribbean or Latin America is a plus.
• Competitive salary with performance-based incentives.
• Opportunities for career growth and professional development.

• Seniority level Executive

• Employment type
  
  Full-time

• Job function Management
• Industries Hospitality and Hotels and Motels

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