Dua Miami Autograph Collection Hotel - Front Desk Agent

Overview

Dua Miami an Autograph Collection Hotel - Front Desk Agent

Address: 1300 S Miami Ave, Miami, FL 33130

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the guest experience ambassador—welcoming guests, managing check-ins, and conducting thoughtful farewells. You are the face of the hotel, ensuring interactions are smooth, inviting, and efficient. You coordinate reservations, requests, and guest needs to keep the front desk running with precision.

• Guest Service:
  Deliver warm, high-quality service to make guests feel at home and ensure a memorable stay.
• Communication:
  Convey information clearly and confidently with guests and team members.
• Problem Solving:
  Think quickly to resolve issues and turn challenges into positive outcomes.
• Multitasking:
  Manage reservations, check-ins, check-outs, and financial details in an organized manner.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
• Now offering Daily Pay — ask your Recruiter for details

Dua Miami is a standout Autograph Collection Hotel in the Brickell district, offering a blend of indulgence and connection in a vibrant urban setting. Evolution Hospitality, the lifestyle vertical at Aimbridge, focuses on creating distinctive lifestyle experiences across independent, luxury, boutique, and soft-brand hotels. Our team values culture, results, honesty, and ongoing personal and professional growth.