Guest Attendant

Exciting Opportunity: Guest Attendant at Wood Spring Suites in Miami-Doral, FL!

About the Role: Hotel Management & Consulting seeks a positive, professional, and problem‑solving Guest Attendant. This highly visible customer service role makes you the face of our property and the first point of contact for guests.

Our Culture: A performance‑based culture where hard work is balanced with respect for personal life. Equal opportunity and merit‑based advancement. A small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $14.50 – $16.50.
• Daily Pay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Offering medical, dental, and vision benefits in addition to the company’s paid time off benefit for full‑time employees.
• Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work‑related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

• Front Office Operations: Daily property operations including reservations, renewals, check‑outs, and check‑ins. Review and approval of front office paperwork and reports.
• Guest Services: Ensuring guest needs are met. Conduct tours for potential guests and close sales. Fulfill special guest requests (e.g., linen exchanges).
• Laundry Duties: Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels. Maintain clean and organized laundry area.
• Cleaning & Maintenance: Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas. Ensure cleaning supplies are stocked and distributed across the property.
• Sales & Marketing: Assist with in‑house guest sales and marketing initiatives to increase occupancy.
• Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
• Other Duties as Assigned.

• Minimum of one year in customer service; hotel operations experience preferred.
• Strong organizational, time management, and problem‑solving skills.
• Proactive in solving problems.

• Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time.
• Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.

Hotel Management and Consulting, Inc. reserves