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Leasing & Marketing Agent

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Propolis
Full Time position
Listed on 2026-01-31
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 17 - 20 USD Hourly USD 17.00 20.00 HOUR
Job Description & How to Apply Below

Job Title:

Leasing Agent (Leasing & Hospitality)

Reports To: Property Manager
Company: Propolis

About Propolis

Propolis is a mission-driven living platform that blends long-term shared housing with hospitality-level short-term stays. We design and operate spaces that feel intentional, welcoming, and community-oriented, while holding ourselves to real operational and service standards.

This is not traditional property management. This is living operations with a hospitality backbone.

Role Overview

The Leasing Agent is the front line of Propolis
. You are the first interaction prospective residents and guests have with our brand, and often the lasting impression.

This role combines leasing, hospitality service, communication, and learning
. You will work with both long-term residents (coliving) and short-term guests
, adapting tone, expectations, and standards depending on the use case.

We are looking for someone with drive, curiosity, emotional intelligence, and a desire to grow
, not someone who “already knows everything.”

Core Responsibilities Leasing & Conversions
  • Respond to inquiries quickly, clearly, and professionally
  • Convert leads into residents or guests through trust, clarity, and follow-up
  • Conduct in-person and virtual tours with confidence and warmth
  • Explain different unit types, living models, and expectations accurately
  • Support lease execution and move-in coordination with operations
Hospitality & Guest Experience
  • Treat short-term guests with hospitality-level service and awareness
  • Understand the difference between tenant mindset vs guest mindset
  • Communicate expectations, house rules, and standards clearly and calmly
  • Act as a problem-solver, not a messenger
Brand Representation
  • Speak about Propolis with confidence, consistency, and authenticity
  • Uphold tone, values, and service standards in every interaction
  • Help prospects understand why Propolis is different, not just cheaper or available
Learning & Growth
  • Learn both long-term leasing operations and short-term hospitality standards
  • Adapt to new processes, tools, and expectations quickly
  • Take feedback well and apply it immediately
  • Grow into deeper responsibility as trust and skill increase
What We Care About (More Than Experience)

We are not hiring for resumes. We are hiring for mindset.

You should be:

  • Naturally communicative and emotionally intelligent
  • Comfortable speaking with different types of people
  • Organized, reliable, and detail-aware
  • Calm under pressure and able to pivot when things change
  • Curious, coachable, and eager to learn
  • Proud of your work and accountable for outcomes

Experience in leasing, hospitality, sales, or customer service is helpful, but not required
.

Compensation
  • Hourly rate: $17–$20/hour (based on fit, performance, and manager discretion)
  • Bonus: Per signed lease / conversion
  • Opportunity for growth as the portfolio and responsibilities expand
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