Leasing & Marketing Agent
Listed on 2026-01-31
-
Hospitality / Hotel / Catering
Customer Service Rep, Hospitality & Tourism
Job Title:
Leasing Agent (Leasing & Hospitality)
Reports To: Property Manager
Company: Propolis
Propolis is a mission-driven living platform that blends long-term shared housing with hospitality-level short-term stays. We design and operate spaces that feel intentional, welcoming, and community-oriented, while holding ourselves to real operational and service standards.
This is not traditional property management. This is living operations with a hospitality backbone.
Role OverviewThe Leasing Agent is the front line of Propolis
. You are the first interaction prospective residents and guests have with our brand, and often the lasting impression.
This role combines leasing, hospitality service, communication, and learning
. You will work with both long-term residents (coliving) and short-term guests
, adapting tone, expectations, and standards depending on the use case.
We are looking for someone with drive, curiosity, emotional intelligence, and a desire to grow
, not someone who “already knows everything.”
- Respond to inquiries quickly, clearly, and professionally
- Convert leads into residents or guests through trust, clarity, and follow-up
- Conduct in-person and virtual tours with confidence and warmth
- Explain different unit types, living models, and expectations accurately
- Support lease execution and move-in coordination with operations
- Treat short-term guests with hospitality-level service and awareness
- Understand the difference between tenant mindset vs guest mindset
- Communicate expectations, house rules, and standards clearly and calmly
- Act as a problem-solver, not a messenger
- Speak about Propolis with confidence, consistency, and authenticity
- Uphold tone, values, and service standards in every interaction
- Help prospects understand why Propolis is different, not just cheaper or available
- Learn both long-term leasing operations and short-term hospitality standards
- Adapt to new processes, tools, and expectations quickly
- Take feedback well and apply it immediately
- Grow into deeper responsibility as trust and skill increase
We are not hiring for resumes. We are hiring for mindset.
You should be:
- Naturally communicative and emotionally intelligent
- Comfortable speaking with different types of people
- Organized, reliable, and detail-aware
- Calm under pressure and able to pivot when things change
- Curious, coachable, and eager to learn
- Proud of your work and accountable for outcomes
Experience in leasing, hospitality, sales, or customer service is helpful, but not required
.
- Hourly rate: $17–$20/hour (based on fit, performance, and manager discretion)
- Bonus: Per signed lease / conversion
- Opportunity for growth as the portfolio and responsibilities expand
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