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Guest Services Customer Service Rep Hospitality & Tourism Hotel/Hospitality Sales

Luxury Hotel Concierge: Guest Experience Leader

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: HEI Hotels & Resorts
Full Time position
Listed on 2026-01-20
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Customer Service Rep, Hospitality & Tourism, Hotel/Hospitality Sales
Job Description & How to Apply Below
A luxury hotel chain in Miami is seeking individuals to assist with guest needs to ensure a positive experience. The ideal candidates will have hotel experience, effective communication skills, and the ability to build strong relationships with guests. Responsibilities include answering service inquiries, providing directions, and maintaining information on hotel amenities. This role is supported by comprehensive benefits such as medical and dental programs, 401(k) matching, and more.
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