Senior Sales Manager

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval:
Director of Learning & Development, France

Grand Hyatt Miami Beach Convention Center

US - FL - Miami

Administrative

Department Head/Manager

Full-time

Yearly US Dollar (USD) pay basis

Located at 17th Street and Convention Center Drive, the Grand Hyatt Miami Beach set to open in 2027 will be an 800-room, 17-story luxury hotel adjacent to the Miami Beach Convention Center, with seamless access via a climate‑controlled skybridge. Guests will enjoy 12 floors of stylish accommodations, including 52 suites with stunning views, a resort‑style pool deck, a signature restaurant, a lobby lounge and bar, and street‑level retail designed to enhance the pedestrian experience.

With four floors of meeting and ballroom spaces, the hotel will complement the Convention Center’s event programming, making it a premier destination for business and leisure travelers alike.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Senior Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. The Senior Sales Manager is a career sales professional and a top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business.

Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate. The Senior Sales Manager will also participate and may lead event meetings, sales and other staff meetings. The Senior Sales Manager also works as a team member with the sales and catering staff and is in close contact with assigned Administrative Assistant and other support staff.

Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business. This role may take on leadership functions and assist Director of Sales & Marketing with projects.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

• A minimum of 5 years of successful hotel sales experience at a large/convention hotel
• A true desire to satisfy the needs of others in a fast‑paced environment
• Refined verbal and written communication skills

Must have 3-5 years of hotel sales experience

• Must be proficient in general computer knowledge.

Must have selling, negotiating, business writing and presentation skills training