Luxury Hotel Spa Coordinator - Brickell

Career Opportunities with NFC Amenity Management

A great place to work.

Careers At NFC Amenity Management

Current job opportunities are posted here as they become available.

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The pay rate is $17 per hour. This is a part-time position.

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day at one of our spa front desks…

As an NFC Amenity Spa Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents and guests interact with when they arrive at the facility. Our Spa Front Desk Associates are the “heart" of the operation. After warmly welcoming guests, you will ensure they receive an exceptional, memorable experience from the moment they arrive at the spa until they leave.

Ultimately, your priority is to make our guests feel at home simply by showing genuine sincerity and appreciation.

Here are just a few other responsibilities you will have throughout your day:

• You will ensure smooth operations and service by effectively communicating with all team members, management, and guests.
• Warmly welcome members, residents, and guests as they enter the facility, making them feel valued and appreciated.
• Efficiently handle check-ins, including verifying memberships, IDs, and processing payments for services.
• Answer phone calls and respond to emails promptly, providing information about our services, class schedules, and other inquiries.
• Advise and remind guests of any appropriate rules and regulations established by the property management.
• Address guests' concerns or issues professionally and courteously, escalating to management if necessary.
• Maintain a clean and organized front desk area, including the display of marketing materials and literature.
• Maintain knowledge of current promotions and services to provide effective assistance to guests.
• Look sharp in your supplied uniform.
• Enjoy interacting with the guests and residents.

We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential!

Check out our website at  and join our Social Networks:

• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development:
  We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-term disability income is offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US.

Re-hire eligibility for former employees is determined by past employment performance and/or status.

At the time of this ad, the position pays $17 per hour. Historically, it pays $15-$16 per hour.