Barback, Hospitality ​/ Hotel ​/ Catering

Compensation:
Hourly – Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30‑year track record as an innovator in the hospitality industry, this forward‑thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

The company utilizes industry‑leading revenue management tools that efficiently identify and predict evolving market dynamics to drive out performance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

The Elser Hotel & Residences is a 49‑story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition.

The Barback is responsible for maintaining cleanliness and proper stock behind the bar, as well as ensuring the best‑in‑class guest experience. They are also responsible for assisting the Bar staff in keeping the bar organized for an efficient flow of service throughout their shift.

This position is expected to work Thursday through Sunday.

• Request, pick, verify and put away all requisitions for liquor, wine, beer, juices, soft drinks and food items used for the bar areas.
• Stock the bar areas with liquor, wine, beer, juices, soft drinks, glassware and condiments.
• Develop a complete working knowledge of all products served by the bar.
• Ensure that all side opening and closing duties are completed.
• Adopt a positive approach in dealing with guests problems and issues to ensure guest satisfaction.
• Adhere to sanitation, safety, and alcohol beverage control policies to ensure compliance with regulations.
• Maintain cleanliness and organization of the bar area.
• Attend to customer needs with a friendly and professional attitude.
• Operate and maintain bar equipment and tools.
• Perform other duties as assigned by leadership.

• One year of previous experience in a similar role.
• High school diploma or equivalent preferred.
• Evening shift availability.
• Adequate communication skills: must be able to effectively communicate with customers and coworkers.
• Patient in dealing with guests.