Pool & Recreations Supervisor

Join to apply for the Pool & Recreations Supervisor role at Andaz

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates focused on providing excellent service and meaningful experiences.

Andaz Miami Beach is now recruiting a Pool & Recreations Supervisor to join the hotel’s team. The property boasts 287 guestrooms, including 64 suites, and features two pools, a Beach Club, and a full‑service spa.

The Pool & Recreations Supervisor is responsible for supervising and coordinating the activities of the pool and beach staff during a specific shift, ensuring efficient operations, exceptional customer service, and a positive experience.

• Oversee and guide the performance of the pool and beach staff during the assigned shift.
• Provide training, coaching, and feedback to ensure high‑quality service standards.
• Delegate tasks and responsibilities effectively.
• Monitor cleanliness and adherence to health and safety standards.
• Interact with customers, gathering feedback and addressing complaints.
• Oversee opening and closing procedures.
• Coordinate with kitchen staff for timely food order preparation.
• Monitor inventory levels, track supply usage, and place orders.
• Implement and enforce standard operating procedures.
• Collaborate with other managers and the restaurant owner to improve operational efficiency.
• Create shift schedules considering employee availability.
• Monitor attendance and punctuality.
• Ensure compliance with labor laws and regulations.
• Conduct cash register audits.
• Uphold company policies and safety protocols.
• Ensure proper labeling, dating, and rotating perishable items behind the bar.
• Provide professional, friendly, personalized service to guests.
• Listen to guests and anticipate their needs.
• Properly execute closing procedures.

• Ability to lift a minimum of 20lbs.
• Flexibility to work evenings, weekends, and holidays as required.
• Previous experience in a supervisory or managerial role within the restaurant industry preferred.
• Strong leadership skills, ability to motivate a diverse team.
• Excellent communication and interpersonal skills.
• Sound knowledge of restaurant operations and safety regulations.
• Exceptional problem‑solving and decision‑making abilities.
• Proficiency in using restaurant management software, POS systems, and related tools.

• Free room nights, discounted and Friends & Family room rates.
• Medical, dental, and vision insurance with only a 30‑day waiting period.
• 401K with company match.
• Free parking.
• Generous paid time off.
• Paid family bonding time and adoption assistance.
• Tuition reimbursement.
• Employee Stock Purchase Plan.
• Discounts at various retailers (Apple, AT&T, Verizon, Headspace, and many more).

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Mid‑Senior level

Full‑time

Other

Hospitality

If you are a results‑oriented individual with a passion for selling a vibrant, playful hotel with one‑of‑a‑kind gathering places, become part of Miami’s first Andaz luxury lifestyle resort –
Apply now!