Sales & Event Coordinator

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well‑priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.

We are looking for a Sales & Event Coordinator to partner with and assist the sales team to achieve established revenue goals and service metrics. This critical role will support the sales manager with conducting onsite tours, following up on new active groups, and managing all sales-related client & internal communication regarding reservations and billing. Additionally, you will be the on-site point of contact for all events;

you will ensure seamless execution and client satisfaction. You will report to the Hotel General Manager and work closely with the Area Sales Manager while also acting as a liaison between Sales, Reservations, GX, Billing, and Operations.

Kasa’s Sales team drives revenue growth and builds direct guest and client relationships that strengthen our brand. This onsite role works directly with the property operations team to ensure sales efforts align with day-to-day operations and guest experience. You will also partner closely with the broader Kasa sales organization, collaborating to deepen customer relationships, activate property spaces, and deliver strong performance across the market.

As a Sales & Event Coordinator, your role will be varied, with responsibilities ranging from administrative support to event planning and client interaction. Your tasks may include:

• Acting as the main point of contact for clients throughout the planning process
• Conducting onsite tours showing rooms and event spaces
• Creating proposals, drafting contracts, and preparing invoices for events and sales bookings
• Assisting Sales Managers with reservations, client follow-up, and lead management
• Promoting services and supporting sales initiatives to meet revenue targets
• Event Planning & Logistics
  • Meeting with clients to understand event or group needs
  • Preparing group resumes, event outlines, timelines, and “run of show” documents
  • Researching, booking, and coordinating vendors, venues, catering, and services
  • Managing event budgets and ensuring expenditures remain on target
  • Coordinating group rooming lists in Kontrol and maintaining client communication in the Thynk system
• On‑Site Event Execution
  • Overseeing event setup and breakdown in coordination with onsite staff
  • Greeting guests, attendees, and clients upon arrival
  • Troubleshooting event-day issues quickly and professionally
  • Coordinating staff or vendors and ensuring smooth event flow
• Administrative Support
  • Answering and responding to phone and email messages promptly
  • Distributing incoming mail and maintaining filing systems
  • Typing correspondence, preparing meeting minutes, and managing data entry
  • Maintaining accurate records of sales activity, client interactions, and event history
  • Assisting with inventory and coordinating internal communications
  • Working closely with other departments such as Operations, Finance, Reservations, and Guest Experience
  • Attending meetings and training sessions as required by management

A warm, friendly, and courteous demeanor with guests, clients, vendors, and team members; strong organizational and time‑management skills; effective verbal and written communication skills; ability to multitask, prioritize, and meet deadlines in a fast‑paced environment; computer literacy and experience with Google Workspace tools; ability to engage management decision‑makers; motivation to achieve goals;…