Market Sales Manager - Miami Miami, FL

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short‑term rentals had to offer and created a new class of hospitality that is well‑priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI‑driven pricing, and data‑driven decision‑making to optimize revenue and improve guest experiences.

This is an on‑site position supporting sales for our properties in the Miami, FL area.

Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short‑term rental apartments, apart‑hotels, and traditional hotel rooms across price and luxury tiers. The Market Sales Manager is a role that will be laser‑focused on gaining corporate and group business who will use Kasa as their preferred accommodations for our properties throughout Miami.

The Market Sales Manager will work closely with our Operations, Sales, Marketing and Revenue management team. This individual will also interact directly with our property partners.

This position is based in Miami, FL. You will be responsible for the development & execution of a sales strategy for Kasa's properties within the Miami market, targeting all market segments, including business transient, groups, social, and others with a focus on week‑day production and driving revenue during shoulder and off‑season. An exciting part of this is being instrumental in changing the way corporate and group travelers view the flexible accommodations space.

Your background should demonstrate a commitment to excellence in building strong relationships with corporate accounts, developing, executing, and meeting sales objectives.

• Like any role at a fast‑paced start‑up, there is no ‘typical day’, but your primary responsibility will be to drive top‑line and ancillary revenue streams by filling need periods for your property with group, business, and SMERF travel. To achieve your goals, you'll be expected to do the following:
  • Develop Account & Industry focused Action Plans
  • Implement a sales management process to identify and prioritize key customers and prospects
  • Develop and sustain long‑term relationships with customers
  • Have a keen insight into regional conferences, meetings, and events to secure room share for Kasa properties
  • Partner with our Revenue Management team to ensure our group rates are competitive
  • Produce detailed group resumes and liaise with our operations teams to ensure that group needs are met while onsite
• You will also get to participate in company‑wide meetings where we discuss the business, interact with leaders from other departments, and share our ideas to help grow Kasa.

• 2+ years of sales experience in the hospitality space, with a focus on corporate and extended stay segments
• Broad and comprehensive knowledge of group and business travel segment, including extended‑stay business
• Proven ability to negotiate and close deals with accounts of all sizes and from all industries
• You are a data‑driven and influential leader with vision and can easily communicate with cross‑functional stakeholders
• You have a strong EQ and are able to generate deep empathy with guests, clients and operating team members that enables you to truly listen and implement product feedback
• Travel is part of your DNA and you have a passion for the hospitality industry and providing an amazing guest experience
• You have previously worked in hotel sales
• You have working knowledge and understanding of hotel revenue management

• Built a strong portfolio of corporate and group partners who deliver…