Mail Services Representative

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Medusind is a leading provider of revenue cycle management solutions to medical, dental, behavioral health, anesthesia, pathology, emergency, surgery, radiology, and other specialties.

In January 2023, Alpine Investors invested in Medusind to continue its leadership position as a top revenue cycle management company.

The Mail Services Representative is responsible for ensuring the accurate and timely handling of all incoming and outgoing mail. This includes sorting, distributing, and processing sensitive documents such as medical records, insurance claims, and confidential correspondence. The mail services representative ensures compliance with HIPAA and the organization's policies.

• Receive, sort and deliver incoming mail, including confidential medical and insurance documents to the correct departments or personnel.
• Prepare and process outgoing mail, ensuring proper postage and timely dispatch via courier services.
• Access medical records, upload and index.
• Maintain logs, records and discrepancies of all incoming and outgoing mail and packages using the internal management system.
• Operate mailroom equipment such as scanners, fax machines, etc.
• Monitor and maintain inventory of mailroom supplies including envelopes, labels, and postage.
• Remote and physical lock box deposits.
• Other duties as assigned.

• High School Diploma or GED.

• Prior experience in medical office administration or mailroom preferred.

• High level of accuracy, and strong attention to detail.

• Proficiency in basic computer skills (email, data entry, Microsoft suite).

Since 2002, Medusind has leveraged deep expertise and high-quality solutions to maximize revenue, reduce operating costs, and navigate the changing healthcare landscape. Medusind’s unique combination of deep industry expertise, robust operational capability, and client-focused service significantly improves the efficiency and profitability of healthcare organizations. Client satisfaction is the primary focus of the Medusind leadership and staff. Our highly experienced personnel, cutting edge technology, and forward-thinking approach allow us to deliver effective solutions while staying ahead of healthcare industry changes.

• Entry level

• Full-time

• Other
• Hospitals and Health Care