Community Health Worker, Population Health

Overview

Department:
Jackson Memorial Hospital - Population Health

Address: 1611 NW 12th Ave, Miami, Florida, 33136

Shift details:
Full-Time, Days

Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. It is located in the heart of the City of Miami and is a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by a multidisciplinary team of healthcare professionals.

The Community Health Worker ensures social service and assistance work are provided to individuals and/or families in a community health program. Employees in this classification provide support to families and individuals relating to social service, education, care coordination, and health or mental health care, depending upon the area of assignment. The Community Health Worker serves as a bridge between clients, health care systems, and social services to promote an improved overall experience.

• Conduct community outreach, enrollment, and home visits to educate and provide assistance to clients based on their specific needs.
• Identify barriers to care, assist in problem-solving, and access appropriate resources, by supporting clients in obtaining needed assistance, such as emergency food, social security benefits, legal services, unemployment benefits, medical attention, and related services.
• Arrange transportation to medical appointments and other community resources as needed.
• Work closely with social workers, nurse navigators, and other team members to ensure comprehensive care.
• Initiate and keep client files up-to-date by documenting visits and follow-up.
• Maintain communication with clients during duration of program enrollment.
• Aid in developing programs to motivate clients to avail themselves of social or health services.
• Maintain contact with community resource agencies to keep informed on methods of referral for clients.
• Participate in meetings with other staff members to discuss needs of clients and their families.
• Attend various in-service training sessions.
• Demonstrate behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Perform all other related job duties as assigned.

Generally requires 0 to 3 years of related experience.

High School diploma is required.

Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.