Certified Medical Assistant

Position: Certified Medical Assistant 2
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Certified Medical Assistant 2


*** Sign On Bonus $5,000 ***

The University of Miami/UHealth Department of SCCC has an exciting opportunity for a Full Time Certified Medical Assistant 2 to work at the UHealth Medical Campus. The Medical Assistant (MA) 2 will perform multi-skilled tasks to assist the medical providers. The MA 2 shall assist patients' healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service.

The MA 2 provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA 2 to a Nurse or Designee in charge of the unit/clinic. The MA 2 shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism.

The MA 2 provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.

• Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
• Demonstrate knowledge of basic medical terminology.
• Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
• Understands the importance of medical and surgical asepsis. Prepares patients for physician's care with basic instruction and information regarding examination procedures.
• Performs routine laboratory tests.
• Perform vital signs, EKG, phlebotomy, and document in patient's medical record.
• Observes and reports patient's signs or symptoms changes.
• Administers medication safely as directed by the physician. Assists in patient care activities such as walking.
• Escorts and transports patients to various hospital locations.
• Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
• Schedules patients for tests and completes required forms for laboratory work.
• Provides patient with provider's care instructions and information.
• Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.
• Adheres to University and unit-level Policies & Procedures and safeguards University's assets.

Department Specific Functions

• Patient Triage
• Independently triage patients, including but not limited to:
• Assisting patient with e-check-in
• Managing the clinic schedule (add/remove patients as needed)
• Obtaining and documenting vital signs
• Verifying and updating pharmacy information
• Collecting and documenting:
• Medication reconciliation
• Medical, surgical, and family histories
• Smoking, alcohol, drug, and sexual histories
• Other
• Clinic flow
• Work with LPN to ensure all patient appointments are confirmed either the day before scheduled appointment or morning of appointment. Educate patients about the importance of completing e-check-in during these calls.
• Communicate with APP & LPN in secure chat during clinic day
• Inventory management, ensure supplies is stocked
• Be onsite for clinic at fire station on Tuesday, Wednesday and Thursday
• Be in the office on Monday and Friday as needed to collect supplies, complete admin tasks
• Screenings and Diagnostics
• Perform screening tests (vision, hearing, spirometry) and EKGs independently
• Maintain login credentials for all relevant diagnostic tools (e.g., EKG, audiogram)
• Troubleshoot equipment issues…