Hospital Unit Secretary, Jackson Behavioral Health, Behavioral Treatment Unit

Hospital Unit Secretary, Jackson Behavioral Health, Behavioral Treatment Unit, Full-Time, Days

Jackson Behavioral Health Hospital
Department:
Jackson Behavioral Health Hospital Behavioral Treatment Unit
Address: 1695 NW 9th Avenue, Miami, Florida 33136
Shift Details:
Day Shift Full-Time 3-3 Work Schedule

Hospital Unit Secretary facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions.

• Prepare & maintain medical records: label all pages, file forms, clinical reports, diagnostic studies accurately and timely.
• Copy appropriate sections and thin/break down charts as needed; send thinned charts to medical records or transfer with patient.
• Flag unsigned forms for signature, date, time; follow up to ensure completion.
• Perform document scanning into electronic documentation management.
• Maintain and update bed tracking system to reflect patient status.
• Transfer and discharge patients in computer system; update unit census per entity standard.
• Enter patient or unit charges; ensure computer census accuracy at shift start, during transfers, and at shift end.
• Computer Physician Order Management: print forms; call consult documents, record date/time and person spoken to.
• Ensure accuracy of patient status (observation, inpatient, telemetry, etc.).
• Assist nurse with patient requests, transport supplies and specimens, meal trays, nourish deliveries, menus if applicable.
• Obtain updated OR schedule daily; maintain cleanliness of unit and nurse station.
• Greet all visitors; answer patient call system and telephones; deliver messages to appropriate person.
• Maintain working knowledge of printers and other clerical equipment; report malfunctioning/tag broken equipment; track equipment per unit/entity standard.
• Assist with materials management: ordering supplies, forms, floor stock, etc.
• Orient new employees to job; assist in collection and storage of patient belongings.
• HUS staff may verify active diet orders with RN, assist discharge/transfer as needed.
• Demonstrate behaviors of service excellence and CARE values (Compassion, Accountability, Respect, Expertise).
• Perform all other related job duties as assigned.

Hospital Unit Secretaries in BHH are not required to transport patients, assist with discharge and do not verify diet orders.

Generally requires 0 to 3 years of related experience.

High School diploma is required.

• Analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Communicate effectively in both oral and written form.
• Understand and follow instructions.
• Use job appropriate technology and software applications.
• Exercise sound and independent judgment.
• Meet and maintain all unit specific and organizational skills/competencies, certifications/licensures as required by the nursing area.

American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.

Hospital Unit Secretaries working in any unit at BHH are not required to have a Basic Life Support (BLS) certification.

Physical Requirements:

Job function is sedentary; requires sitting for extended periods; may require frequent standing or walking; must be able to lift or carry objects up to 20 pounds; requires close visual acuity for computer use and data analysis.

Function in a fast‑paced environment with occasional high pressure or emergent situations; frequent interaction with a diverse population; potential exposure to communicable diseases, toxic substances, medicinal preparations; may wear PPE such as gloves or mask when exposed to hospital environment outside of office.