Public Health Operations Manager

Overview

The Public Health Operations Manager is responsible for the management of the brand public health programs and practices that protect the shipboard population from environmental and communicable disease health risks. This role actively responds and coordinates activities with shipboard and shoreside Public Health and brand operational teams to promote a strong public health culture and operational compliance to high public health standards.

They monitor and coordinate the agile response to public health events including disease outbreaks. They are responsible for managing public health programs through the active hiring, evaluation and training of shipboard public health officers. They analyze public health inspection reports for trends and recommend program enhancements to continuously improve operational excellence and compliance.

• Operational Support

• Manages the Fleet Public Health Officers (FPHO), and shipboard Public Health Officers (PHO) to evaluate and support the rapid resolution of compliance and operational issues.

• Conducts routine meetings with the FPHOs, PHOs and brand stakeholders to coordinate activities, identify fleet and ship specific issues and develop a time sensitive response plan.

• Analyses data to identify brand, ship, department, rank and individual training needs and collaborates with stakeholders to deliver targeted training.

• Supports the Epidemiologist in responding to public health threats including disease outbreak prevention and response.

• Actively engages with the brand operational teams to plan and anticipate additional support requirements and establish contingency plans. Ensures consistent application of policies and procedures through audits, training, feedback and ongoing technical evaluation.

• Assists in the development of brand-specific public health programs that are supported by current evidence-based public health practices.

• Develops and reviews program and inspection performance metrics to evaluate operational efficiencies and effectiveness.

• Ensures shipboard environmental health inspection programs are flexible and targeted to identify public health risks.

• Promotes a strong shipboard public health culture to drive high public health standards and inspection performance.

• Manages shipboard corrective action plans to ensure timely completion of findings and maintain program and policy compliance. Collaborates with brand operational teams and stakeholders to build engagement and ownership of resolving corrective actions.

• Develops and reports the analysis of public health inspection results, ship condition, and status of the vessel to brand operational teams and stakeholders.

• Maintains awareness of relevant local, national, and international public health standards, and regulations to ensure compliance.

• Knowledgeable of public health policies and programs, and assists with the development, updates and implementation.

• Understands and communicates the Brand’s priorities and objectives.

• Proactively identifies brand-specific public health risks and needs by anticipating the effect of proposed policies and/or procedures.

• Assists with development of the annual financial plan.

• Monitors the accuracy of compliance with the financial plan and makes suggestions for cost containment.

• Manages the payment of invoices for public health programs

• Sets training and performance expectations by providing clear guidance through effective communication.

• Conducts fair and constructive appraisals and coaches individuals toward measurable performance improvement.

• Identifies and assesses individuals for promotion

• Instills accountability and responsiveness to current business priorities and objectives.

• Schedules the FPHOs and PHOs to ensure their optimal performance onboard each vessel.

• Reviews applications, conducts interviews and hires FPHOs and PHOs.

• Determines the training needs of the fleet, ships, roles and individuals.

• Assists with the development and updates to training material and programs.

• Facilitates training of FPHOs and PHOs to achieve high…